C
cor4828
Hello. I use XP on an HP Pavillion machine with both CD and DVD
writable drives. I was recently using Veritas Record Now 4.6 software
to record an audio CD. I had to interrupt the recording process on two
occasions due to the length of time it was taking. The second time I
interrupted the program, it froze up and I had to end the program using
Windows Task Manager. When I rebooted and tried to use the Record Now
Wizard, it requested that I put either a CD to copy or a blank disk in
one of the drives, but then the drive started immediately rejecting the
disk and requesting that I insert a disk. This will happen over and
over, with the drives rejecting the disks and requesting me to insert a
disk. This happened with both drives. It's as if the drives cannot
tell there is a disk in them when I use the Wizard. The manual
version of Record Now still works correctly at copying CD's, just not
the Wizard. I also recived a power calibration error, which I have
researched on the web. I have done the following to try and fix the
problem with the Wizard:
1- used different blank media and different music CD's
2- uninstalled and reinstalled the Veritas Record Now software twice
3- uninstalled the disk drives and then rebooted to reinstall them
4- deleted unused Record Now files from the HKEY registry
None of these things will get the Record Now Wizard to work.
I am still able to copy CD's the manual way and my DVD X-copy software
still allows me to copy DVD's. Plus I am still able to play CD's on my
computer. All this leads me to believe that the CD and DVD drives are
working properly. I think that when I interrupted the recording
process, some sort of file was created somewhere that will not allow
the Wizard to work. Does anyone know anything about this problem?
thank you.
-Chris
writable drives. I was recently using Veritas Record Now 4.6 software
to record an audio CD. I had to interrupt the recording process on two
occasions due to the length of time it was taking. The second time I
interrupted the program, it froze up and I had to end the program using
Windows Task Manager. When I rebooted and tried to use the Record Now
Wizard, it requested that I put either a CD to copy or a blank disk in
one of the drives, but then the drive started immediately rejecting the
disk and requesting that I insert a disk. This will happen over and
over, with the drives rejecting the disks and requesting me to insert a
disk. This happened with both drives. It's as if the drives cannot
tell there is a disk in them when I use the Wizard. The manual
version of Record Now still works correctly at copying CD's, just not
the Wizard. I also recived a power calibration error, which I have
researched on the web. I have done the following to try and fix the
problem with the Wizard:
1- used different blank media and different music CD's
2- uninstalled and reinstalled the Veritas Record Now software twice
3- uninstalled the disk drives and then rebooted to reinstall them
4- deleted unused Record Now files from the HKEY registry
None of these things will get the Record Now Wizard to work.
I am still able to copy CD's the manual way and my DVD X-copy software
still allows me to copy DVD's. Plus I am still able to play CD's on my
computer. All this leads me to believe that the CD and DVD drives are
working properly. I think that when I interrupted the recording
process, some sort of file was created somewhere that will not allow
the Wizard to work. Does anyone know anything about this problem?
thank you.
-Chris