Angel said:
Then somewhere in the email setup, you need
to enter two email addresses, one for POP3 and
one for SMTP (outgoing). In the picture here,
the outgoing is on the right. There are various
port number choices. Ticking "requires a secure
connection (SSL)" likely changes the port value for
you automatically.
http://exchangeserverpro.com/wp-content/uploads/2011/03/exchange-2010-pop3-client-settings-02-b.png
The possible values of ports for SMTP are mentioned here.
http://en.wikipedia.org/wiki/Smtp
"SMTP by default uses TCP port 25
... using SMTP on TCP port 587
... by SSL ... to port 465"
The same selection process is used for the incoming server.
It's on the left in the dialog, and a port number
is required there too. This Wikipedia article
mentions the port numbers.
http://en.wikipedia.org/wiki/Post_Office_Protocol
"A POP3 server listens on well-known port 110.
... or Secure Sockets Layer (SSL) on well-known TCP port 995."
Normally, I would recommend watching the transaction
with a copy of Wireshark, but if the session is
encrypted, there is little to see. You can see
if the server responds at all. My old ISP, for example,
turns off "ping" support on the mail server, so you can't
even verify the address by sending a ping to it. I
would have to use the following instead.
Another thing you can try, is use the "telnet" program
and try a login that way. This is just to give you
some hint of what a session might look like.
telnet smtp.myisp.com 25
help
quit (or exit)
You can attempt a similar session with the pop3 address.
This is for incoming mail, so requires authentication.
The user may require some consideration, as to the proper
format. I think my ISP uses "(e-mail address removed)" as the
format for the user. Tech support at the ISP may be able
to help with the proper format if that doesn't work.
telnet pop3.myisp.com 110
user xxxxxxxx
pass yyyyyyyy
quit (or exit)
These kinds of Command Prompt sessions, are to
verify the addresses work. If you can login, then
that helps prove you're authenticated for the server.
My former ISP had several POP3 addresses, and I would
only have an account set up on one of them. And using
the telnet idea, is how you'd verify the account
was still present.
I'm not an email expert, and this answer is just
to give you a flavor as to how to approach the problem.
Paul