Using Remote Desktop

[Guest]

Little background on me....2 years experience as a System
Administrator....working a very small office but that is changing and we have
another office out of town and it is growing......I'm getting more and more
calls from out of town about computer problems and it is taking more time on
the phone than if i were in the same office and just could walk over and fix
the problem. I tested out using Remote Desktop just to see if i could connect
inside this office. Worked great w/ one problem. when i log off from the
remote desktop it crashes the remote pc and you have to turn the machine off
and reboot. When i say crash I mean the remote pc has the dialog box stating
that the machine is locked and can only be unlocked by the user or the
admin....you hit control alt delete and then it crashes.....nothign on the
screen....have not checked the event log as suggested in another forum but i
will do that right now.....

What did i miss?

Anyone have any good link about Remote Desktop for me to read?

TIA!!

 

[Shenan Stanley]

Little background on me....2 years experience as a System
Administrator....working a very small office but that is changing
and we have another office out of town and it is growing......I'm
getting more and more calls from out of town about computer
problems and it is taking more time on the phone than if i were in
the same office and just could walk over and fix the problem. I
tested out using Remote Desktop just to see if i could connect
inside this office. Worked great w/ one problem. when i log off
from the remote desktop it crashes the remote pc and you have to
turn the machine off and reboot. When i say crash I mean the remote
pc has the dialog box stating that the machine is locked and can
only be unlocked by the user or the admin....you hit control alt
delete and then it crashes.....nothign on the screen....have not
checked the event log as suggested in another forum but i will do
that right now.....

What did i miss?

Anyone have any good link about Remote Desktop for me to read?

Why not - when you are done 'fixing' the issue at hand - reboot the remote
machine and tell the user to log on.
Problem worked-around - not to mention a reboot now and then on a windows
system - not a bad thing.