Using Remote Desktop

J

Jack

I wonder whether that is correct:
1.
Client computer is set to accept remote assistance.
2.
Remote computer connects to it.
It has on screen client's computer desktop and it can accesss files.
However, at the time when remote computer connects, the client computer
screen changes to login screen.
Is that what should happen? Why?
User sitting at that computer does not see what is going on!!!!!
When the user tries to login in, the remote connection terminates!!!!

Why the user at the computer needed assistance is NOT allowed to watch what
is going on on his! own computer?

Your comments appreciated,
Jack
 
D

Doug Knox - [MS-MVP]

You're confusing Remote Assistance and Remote Desktop.

Remote Assistance allows you to connect to another user's computer, and see
what they are seeing. With their approval you can take control of the
keyboard and mouse inputs to walk them through a fix or other type of
assistance.

Remote Desktop is a remote logon, virtually as if you were sitting at the
keyboard yourself. Since Windows XP only allows one active logon
(concurrent session) at a time, if you're logged on remotely and another
user logs on locally, you'll be disconnected.
 
J

Jack

Thank you.
So as far as I understand it, both Remote Assistance and Remote Desktop are
just the same thing with the differences:
Remote Desktop allows only one user to login at the time (using the regular
user's password)
and Remote Assistance allows to share the screen (desktop) and the password
used for that connection is only temporarily valid.
Is that true?
Which one has the limitations in Windows XP Home edition?
Jack
 

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