Using Outlook Offline or with POP3

[Bryan]

I have a customer with an Exchange 2000 server, and 12 Outlook 2003 clients.
They have two users that are mobile. When they are off-site, they want to
be able to connect up to the Internet and download any new messages that
have been received by the Exchange Server.

What is the best way to configure Outlok to do this? Outlook is configured
to use Exchange in cached mode, so that the messages are stored locally in
the ost file. I can start Outlook and view current messages with no problem.
I tried adding POP3 as another mail service, and opened port 110 on the
firewall. I also configured send/receive options to only use the POP3
service while off-line. However, Outlook wants to download all 1000+
messages from the mailbox (creating duplicates). Is there a way to configure
POP3 so that it will just download new messages?

Would it be better to use "Remote Mail?" What is this feature and how does
it work?

 

[Diane Poremsky [MVP]]

No, pop3 can't be configured to only download messages not already in the
cache. VPN access would be best, but IMAP or HTTP access are also options.
Both will still download all 1000+ headers, but not bodies - neither will
give access to the calendar and contacts but also won't risk removing
messages from the exchange mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Bryan]

What is the "Remote Mail" Feature? Will VPN access perform well using a
dial up account when the users are at a remote location? I am familiar with
IMAP, but have never used it. Could you refer me to a good KB article on
configuring it?

Thanks for your help.

Bryan

No, pop3 can't be configured to only download messages not already in the
cache. VPN access would be best, but IMAP or HTTP access are also options.
Both will still download all 1000+ headers, but not bodies - neither will
give access to the calendar and contacts but also won't risk removing
messages from the exchange mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have a customer with an Exchange 2000 server, and 12 Outlook 2003
clients. They have two users that are mobile. When they are off-site,
they want to be able to connect up to the Internet and download any new
messages that have been received by the Exchange Server.

What is the best way to configure Outlok to do this? Outlook is
configured to use Exchange in cached mode, so that the messages are
stored locally in the ost file. I can start Outlook and view current
messages with no problem. I tried adding POP3 as another mail service,
and opened port 110 on the firewall. I also configured send/receive
options to only use the POP3 service while off-line. However, Outlook
wants to download all 1000+ messages from the mailbox (creating
duplicates). Is there a way to configure POP3 so that it will just
download new messages?

Would it be better to use "Remote Mail?" What is this feature and how
does it work?

 

[Brian Tillman]

What is the "Remote Mail" Feature? Will VPN access perform well
using a dial up account when the users are at a remote location?

It performs reasonably well for us. We have a lot of travelers. WIth many
hotels supporting high-speed Internet access, a VPN works well, but evern
with dialup, cached Exchange mode works acceptably.

I am familiar with IMAP, but have never used it. Could you refer me to
a good KB article on configuring it?

In Exchange or Outlook?