User 'Log off' freezing

[Barney]

I am running XP Pro with two users. If I log off my wife's profile, the
'Saving settings' screen comes up, but stays there and I have to re-boot.
It does not happen if I am using the computer and I log off. I get the
welcome screen with the two user names displayed.
Can anyone suggest a fix please.
Thanks




---
avast! Antivirus: Outbound Guaranteed virus free
Virus Database (VPS): 0528-6, 16/07/2005
Tested on: 17/07/2005 16:36:11
avast! - copyright (c) 1988-2005 ALWIL Software.
http://www.avast.com

 

[Malke]

I am running XP Pro with two users. If I log off my wife's profile,
the 'Saving settings' screen comes up, but stays there and I have to
re-boot.
It does not happen if I am using the computer and I log off. I get
the welcome screen with the two user names displayed.
Can anyone suggest a fix please.
Thanks

The first thing to check is what is running in the background in your
wife's profile.

Malke

 

[lvee]

read this... probably not the first one, more likely the Welcome Screen.
http://support.microsoft.com/?kbid=307274