"User Information" data not sticking

[Phil Jamieson]

I will not say what I think of the new stuff in Word 2002 regardin
comments and change-tracking.

The problem I wonder about is why, when I put a name like 'Joe' in a
my name under Tools/options/user information, doesn't it stay 'Joe
when I make comments and track changes? It seems it will be 'Joe' for
while, but in subsequent opens, it's back to my registered name
Furthermore, if the document is opened by someone else, the name 'Joe
is not on tracks, but my registration name is instead. What's wrong
How do I set it semi-permanently LIKE I COULD IN WORD 2000

 

[Shauna Kelly]

Hi Phil

I have tested out track changes in Word 2002 and changed the User
Information dozens and dozens of times, and I haven't experienced your
problem.

Are you using Word in a corporate environment, on a network? I would suspect
that your IT people have set up Office so that, whenever you load Word, or
perhaps whenever you log into the network, your Windows network user name is
used to populate the Word User Information. So you'll need to talk with your
IT support people.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word