E
eric_d_green
I have a person who is unable to connect to a Terminal Server outside
of the LAN. By cannot connect I mean she clicks on the RDP file and
when it tries to connect the top bar with the ip address and
minimize/maximize/close options comes up but the logon screen does not
appear. After a minute or so an error message comes back and says: The
connection to the remote computer was broken.
I try had her try to connect to a server on the LAN and it works just
fine.
I then logged in as two different users with the same permissions level
as her and tried connecting to the Terminal Server outside of the LAN
and it connected immediately.
*Please note that I never receive the Terminal Server Logon Screen on
the server outside of the LAN so it is not a user permissions problem
for that user on the Terminal Server.
It is almost as if the profile on the local computer is corrupt for
that user; does anyone know what file it may be looking at within the
users profile that could have become corrupt and is no longer allowing
the connection. I was about to blow out her profile but wanted to see
if there was an alternative.
Thanks.
of the LAN. By cannot connect I mean she clicks on the RDP file and
when it tries to connect the top bar with the ip address and
minimize/maximize/close options comes up but the logon screen does not
appear. After a minute or so an error message comes back and says: The
connection to the remote computer was broken.
I try had her try to connect to a server on the LAN and it works just
fine.
I then logged in as two different users with the same permissions level
as her and tried connecting to the Terminal Server outside of the LAN
and it connected immediately.
*Please note that I never receive the Terminal Server Logon Screen on
the server outside of the LAN so it is not a user permissions problem
for that user on the Terminal Server.
It is almost as if the profile on the local computer is corrupt for
that user; does anyone know what file it may be looking at within the
users profile that could have become corrupt and is no longer allowing
the connection. I was about to blow out her profile but wanted to see
if there was an alternative.
Thanks.