User Accounts can't be set to Administrator

[Guest]

Hi,
I have five user accounts, all set as adminstrator for trusted family
members. However, Windows Backup repeatedly denies me access to access my
backup drive (it is not included in the backup files).
So, I checked my account setting and noticed that, even though
"Administrator" appears next to my name, my account is selected as a Standard
User. When I try to change the radio button to "Administrator," the "Change
Account Type" button is grayed out. This also happens for all user accounts
on this computer (Vista Home Premium).
I would sincerely appreciate any advice that you may offer to help fix this
problem. Also, is my backup problem related to my user account problem? If
not, could you please offer any suggestions?
Thanks in advance!!!

 

[Ronnie Vernon MVP]

Steve

Go to Start and type cmd.exe and press Enter. This will open a command
prompt window.

Type:

net user

Press Enter.

This will give you list of all user accounts on the system. Next, type:

net user <account name>

Press Enter.

Where <account name> is one of the accounts that were shown after the first
command.

Repeat this command for each of the accounts shown in step one.

After this is complete, click the icon on the top/left corner of the command
window and go to Edit and click Select All. Press the Enter key. This will
copy everything on the screen to the clipboard.

Paste the results in a reply to this message.

 

[Guest]

Hi Ronnie,
I sincerely appreciate your willingness to help me resolve this problem.
Thank you so much! Here's the copy/paste of what you requested:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>net user

User accounts for \\DEN-PC

-------------------------------------------------------------------------------
Administrator Chris Guest
Leigh-Anne Linz Moira
Steve
The command completed successfully.


C:\Users\Steve>net user Administrator
User name Administrator
Full Name
Comment Built-in account for administering the
computer/dom
ain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/26/2007 5:34:41 AM
Password expires Never
Password changeable 9/26/2007 5:34:41 AM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/26/2007 5:28:21 AM

Logon hours allowed All

Local Group Memberships *Administrators
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Leigh-Anne
User name Leigh-Anne
Full Name Leigh-Anne
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:57:34 PM
Password expires Never
Password changeable 9/27/2007 5:57:34 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/17/2007 4:58:51 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Steve
User name Steve
Full Name
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/15/2007 8:22:26 PM
Password expires Never
Password changeable 9/15/2007 8:22:26 PM
Password required No
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/27/2007 5:52:22 PM

Logon hours allowed All

Local Group Memberships *Administrators *Debugger Users
*Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Chris
User name Chris
Full Name Chris
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:16 PM
Password expires Never
Password changeable 9/27/2007 5:58:16 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/22/2007 9:54:09 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Linz
User name Linz
Full Name Linz
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:23 PM
Password expires Never
Password changeable 9/27/2007 5:58:23 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:10:27 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Moira
User name Moira
Full Name Moira
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:28 PM
Password expires Never
Password changeable 9/27/2007 5:58:28 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:13:54 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Guest
User name Guest
Full Name
Comment Built-in account for guest access to the
computer/d
omain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:32 PM
Password expires Never
Password changeable 9/27/2007 5:58:32 PM
Password required No
User may change password No

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/25/2007 8:58:14 PM

Logon hours allowed All

Local Group Memberships *Guests
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>

 

[Ronnie Vernon MVP]

Steve

Everything appears to be normal. According to the net user command everyone
is an administrator except the Guest account which is the way it should be.

When you go to Control Panel/User Accounts and click the 'Change account
type' option, the only possible choice will be automatically select. In
other words, if you are already an administrator, then the Standard User
option will be selected. If you try to select the Administrator option, then
the 'Change account type' button will be unavailable, because the account is
already an administrator.

About the problem with the backup drive, is this an external USB drive
or...?
Can any of the other accounts access this drive?
Do you get any error messages?
Are you accessing the drive in Windows Explorer or does this only happen
from within the backup program?


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Hi Ronnie,
I sincerely appreciate your willingness to help me resolve this problem.
Thank you so much! Here's the copy/paste of what you requested:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>net user

User accounts for \\DEN-PC

-------------------------------------------------------------------------------
Administrator Chris Guest
Leigh-Anne Linz Moira
Steve
The command completed successfully.


C:\Users\Steve>net user Administrator
User name Administrator
Full Name
Comment Built-in account for administering the
computer/dom
ain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/26/2007 5:34:41 AM
Password expires Never
Password changeable 9/26/2007 5:34:41 AM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/26/2007 5:28:21 AM

Logon hours allowed All

Local Group Memberships *Administrators
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Leigh-Anne
User name Leigh-Anne
Full Name Leigh-Anne
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:57:34 PM
Password expires Never
Password changeable 9/27/2007 5:57:34 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/17/2007 4:58:51 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Steve
User name Steve
Full Name
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/15/2007 8:22:26 PM
Password expires Never
Password changeable 9/15/2007 8:22:26 PM
Password required No
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/27/2007 5:52:22 PM

Logon hours allowed All

Local Group Memberships *Administrators *Debugger Users
*Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Chris
User name Chris
Full Name Chris
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:16 PM
Password expires Never
Password changeable 9/27/2007 5:58:16 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/22/2007 9:54:09 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Linz
User name Linz
Full Name Linz
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:23 PM
Password expires Never
Password changeable 9/27/2007 5:58:23 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:10:27 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Moira
User name Moira
Full Name Moira
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:28 PM
Password expires Never
Password changeable 9/27/2007 5:58:28 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:13:54 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Guest
User name Guest
Full Name
Comment Built-in account for guest access to the
computer/d
omain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:32 PM
Password expires Never
Password changeable 9/27/2007 5:58:32 PM
Password required No
User may change password No

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/25/2007 8:58:14 PM

Logon hours allowed All

Local Group Memberships *Guests
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>

Steve

Go to Start and type cmd.exe and press Enter. This will open a
command
prompt window.

Type:

net user

Press Enter.

This will give you list of all user accounts on the system. Next, type:

net user <account name>

Press Enter.

Where <account name> is one of the accounts that were shown after the
first
command.

Repeat this command for each of the accounts shown in step one.

After this is complete, click the icon on the top/left corner of the
command
window and go to Edit and click Select All. Press the Enter key. This
will
copy everything on the screen to the clipboard.

Paste the results in a reply to this message.


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

 

[Guest]

Hi Ronnie,
Thanks again for your help. I came to the same conclusion about the user
level interface after I ran your net user command. I was initially somewhat
concerned about a possible virus, although Norton Antivirus says I'm good to
go...
Regarding the backup, I have three physical hard drives. C and D are
internal, while I is a portable USB hard drive. I'm attempting to back up C
and D to the I drive. I have also attempted to back up C (only) to the D
drive. On either occasion, I get the message "Access is denied.
(Ox80070005). What's weird is that I can fully access all hard drives in
every other way (through My Computer, for example). All other users can
access all drives, as well. These drives are also shared and fully
accessable on our home network.
I did delete a previous backup (on the D drive) around a week ago in an
effort to conserve disk space. Do you think that this could be related to
the problem?
Thanks again for your assistance in this matter!
Steve

Steve

Everything appears to be normal. According to the net user command everyone
is an administrator except the Guest account which is the way it should be.

When you go to Control Panel/User Accounts and click the 'Change account
type' option, the only possible choice will be automatically select. In
other words, if you are already an administrator, then the Standard User
option will be selected. If you try to select the Administrator option, then
the 'Change account type' button will be unavailable, because the account is
already an administrator.

About the problem with the backup drive, is this an external USB drive
or...?
Can any of the other accounts access this drive?
Do you get any error messages?
Are you accessing the drive in Windows Explorer or does this only happen
from within the backup program?


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Hi Ronnie,
I sincerely appreciate your willingness to help me resolve this problem.
Thank you so much! Here's the copy/paste of what you requested:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>net user

User accounts for \\DEN-PC

-------------------------------------------------------------------------------
Administrator Chris Guest
Leigh-Anne Linz Moira
Steve
The command completed successfully.


C:\Users\Steve>net user Administrator
User name Administrator
Full Name
Comment Built-in account for administering the
computer/dom
ain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/26/2007 5:34:41 AM
Password expires Never
Password changeable 9/26/2007 5:34:41 AM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/26/2007 5:28:21 AM

Logon hours allowed All

Local Group Memberships *Administrators
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Leigh-Anne
User name Leigh-Anne
Full Name Leigh-Anne
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:57:34 PM
Password expires Never
Password changeable 9/27/2007 5:57:34 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/17/2007 4:58:51 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Steve
User name Steve
Full Name
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/15/2007 8:22:26 PM
Password expires Never
Password changeable 9/15/2007 8:22:26 PM
Password required No
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/27/2007 5:52:22 PM

Logon hours allowed All

Local Group Memberships *Administrators *Debugger Users
*Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Chris
User name Chris
Full Name Chris
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:16 PM
Password expires Never
Password changeable 9/27/2007 5:58:16 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/22/2007 9:54:09 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Linz
User name Linz
Full Name Linz
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:23 PM
Password expires Never
Password changeable 9/27/2007 5:58:23 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:10:27 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Moira
User name Moira
Full Name Moira
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:28 PM
Password expires Never
Password changeable 9/27/2007 5:58:28 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:13:54 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Guest
User name Guest
Full Name
Comment Built-in account for guest access to the
computer/d
omain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:32 PM
Password expires Never
Password changeable 9/27/2007 5:58:32 PM
Password required No
User may change password No

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/25/2007 8:58:14 PM

Logon hours allowed All

Local Group Memberships *Guests
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>

Steve

Go to Start and type cmd.exe and press Enter. This will open a
command
prompt window.

Type:

net user

Press Enter.

This will give you list of all user accounts on the system. Next, type:

net user <account name>

Press Enter.

Where <account name> is one of the accounts that were shown after the
first
command.

Repeat this command for each of the accounts shown in step one.

After this is complete, click the icon on the top/left corner of the
command
window and go to Edit and click Select All. Press the Enter key. This
will
copy everything on the screen to the clipboard.

Paste the results in a reply to this message.


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


Hi,
I have five user accounts, all set as adminstrator for trusted family
members. However, Windows Backup repeatedly denies me access to access
my
backup drive (it is not included in the backup files).
So, I checked my account setting and noticed that, even though
"Administrator" appears next to my name, my account is selected as a

 

[Guest]

I'm looking for an answer to this backup problem as well. I posted today but
then saw your thread and decided to add comments since you seem to be getting
responses from Microsoft.
I successfully backed up to my internal D drive back in august. Ever since
(first event in log showing error was on 9/18) I have been upable to do
another backup. I get a warning notice in the taskbar that a backup is
overdue and when I attempt to do it I receive the same messages about the
access denied. Here is info from the event log.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-09-19T01:24:23.000Z" />
<EventRecordID>2947</EventRecordID>
<Channel>Application</Channel>
<Computer>Mardis</Computer>
<Security />
</System>
- <EventData>
<Data>Access is denied. (0x80070005)</Data>

<Binary>05000780E0040000EC06000008070000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>

Hi Ronnie,
Thanks again for your help. I came to the same conclusion about the user
level interface after I ran your net user command. I was initially somewhat
concerned about a possible virus, although Norton Antivirus says I'm good to
go...
Regarding the backup, I have three physical hard drives. C and D are
internal, while I is a portable USB hard drive. I'm attempting to back up C
and D to the I drive. I have also attempted to back up C (only) to the D
drive. On either occasion, I get the message "Access is denied.
(Ox80070005). What's weird is that I can fully access all hard drives in
every other way (through My Computer, for example). All other users can
access all drives, as well. These drives are also shared and fully
accessable on our home network.
I did delete a previous backup (on the D drive) around a week ago in an
effort to conserve disk space. Do you think that this could be related to
the problem?
Thanks again for your assistance in this matter!
Steve

Steve

Everything appears to be normal. According to the net user command everyone
is an administrator except the Guest account which is the way it should be.

When you go to Control Panel/User Accounts and click the 'Change account
type' option, the only possible choice will be automatically select. In
other words, if you are already an administrator, then the Standard User
option will be selected. If you try to select the Administrator option, then
the 'Change account type' button will be unavailable, because the account is
already an administrator.

About the problem with the backup drive, is this an external USB drive
or...?
Can any of the other accounts access this drive?
Do you get any error messages?
Are you accessing the drive in Windows Explorer or does this only happen
from within the backup program?


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Hi Ronnie,
I sincerely appreciate your willingness to help me resolve this problem.
Thank you so much! Here's the copy/paste of what you requested:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>net user

User accounts for \\DEN-PC

-------------------------------------------------------------------------------
Administrator Chris Guest
Leigh-Anne Linz Moira
Steve
The command completed successfully.


C:\Users\Steve>net user Administrator
User name Administrator
Full Name
Comment Built-in account for administering the
computer/dom
ain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/26/2007 5:34:41 AM
Password expires Never
Password changeable 9/26/2007 5:34:41 AM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/26/2007 5:28:21 AM

Logon hours allowed All

Local Group Memberships *Administrators
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Leigh-Anne
User name Leigh-Anne
Full Name Leigh-Anne
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:57:34 PM
Password expires Never
Password changeable 9/27/2007 5:57:34 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/17/2007 4:58:51 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Steve
User name Steve
Full Name
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/15/2007 8:22:26 PM
Password expires Never
Password changeable 9/15/2007 8:22:26 PM
Password required No
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/27/2007 5:52:22 PM

Logon hours allowed All

Local Group Memberships *Administrators *Debugger Users
*Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Chris
User name Chris
Full Name Chris
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:16 PM
Password expires Never
Password changeable 9/27/2007 5:58:16 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/22/2007 9:54:09 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Linz
User name Linz
Full Name Linz
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:23 PM
Password expires Never
Password changeable 9/27/2007 5:58:23 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:10:27 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Moira
User name Moira
Full Name Moira
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:28 PM
Password expires Never
Password changeable 9/27/2007 5:58:28 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:13:54 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Guest
User name Guest
Full Name
Comment Built-in account for guest access to the
computer/d
omain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:32 PM
Password expires Never
Password changeable 9/27/2007 5:58:32 PM
Password required No
User may change password No

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/25/2007 8:58:14 PM

Logon hours allowed All

Local Group Memberships *Guests
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>

:

Steve

Go to Start and type cmd.exe and press Enter. This will open a
command
prompt window.

Type:

net user

Press Enter.

This will give you list of all user accounts on the system. Next, type:

net user <account name>

Press Enter.

Where <account name> is one of the accounts that were shown after the
first
command.

Repeat this command for each of the accounts shown in step one.

After this is complete, click the icon on the top/left corner of the
command
window and go to Edit and click Select All. Press the Enter key. This
will

 

[Ronnie Vernon MVP]

Steve

Sorry for the delay.

This error (0x80070005) is difficult to track down, since it's a very basic
"access denied" error message that can be associated with any program or
component. What I found was a couple of references to the error when using
the backup program in Vista.

From the product team that handles the backup program.

The Filing Cabinet : Common causes and solutions to Backup, System Restore,
and Complete PC Backup problems:
https://blogs.technet.com/filecab/p...-restore-and-complete-pc-backup-problems.aspx

File Backup fails with the following error:
Access is denied. (0x80070005)
This error occurs because the recovery partition is enabled for File Backup
or System Restore and is almost full. To work around this, do not select D:\
as a backup source. Also, go to System Protection in Control Panel and make
sure that D:\ is not enabled for restore points.

The only other possible solution I found was from a user on these groups.

He was getting the same exact error message, trying to use an external USB
drive. He reported that when he change the USB port for the drive, all of
the errors disappeared.

If neither of these fixes work, you might want to try looking in the Event
Viewer (Administrative Tools/Event Viewer) and look under Custom
Views/Administrative Events for any "!" or "X" error messages that coincide
with the time you last tried the backup on that drive.

If you do find an event, double click the event to open it, click the Copy
Button at the bottom of the dialog and paste the results back here in a
reply.


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Hi Ronnie,
Thanks again for your help. I came to the same conclusion about the user
level interface after I ran your net user command. I was initially
somewhat
concerned about a possible virus, although Norton Antivirus says I'm good
to
go...
Regarding the backup, I have three physical hard drives. C and D are
internal, while I is a portable USB hard drive. I'm attempting to back up
C
and D to the I drive. I have also attempted to back up C (only) to the D
drive. On either occasion, I get the message "Access is denied.
(Ox80070005). What's weird is that I can fully access all hard drives in
every other way (through My Computer, for example). All other users can
access all drives, as well. These drives are also shared and fully
accessable on our home network.
I did delete a previous backup (on the D drive) around a week ago in an
effort to conserve disk space. Do you think that this could be related to
the problem?
Thanks again for your assistance in this matter!
Steve

Steve

Everything appears to be normal. According to the net user command
everyone
is an administrator except the Guest account which is the way it should
be.

When you go to Control Panel/User Accounts and click the 'Change account
type' option, the only possible choice will be automatically select. In
other words, if you are already an administrator, then the Standard User
option will be selected. If you try to select the Administrator option,
then
the 'Change account type' button will be unavailable, because the account
is
already an administrator.

About the problem with the backup drive, is this an external USB drive
or...?
Can any of the other accounts access this drive?
Do you get any error messages?
Are you accessing the drive in Windows Explorer or does this only happen
from within the backup program?


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Hi Ronnie,
I sincerely appreciate your willingness to help me resolve this
problem.
Thank you so much! Here's the copy/paste of what you requested:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>net user

User accounts for \\DEN-PC

-------------------------------------------------------------------------------
Administrator Chris Guest
Leigh-Anne Linz Moira
Steve
The command completed successfully.


C:\Users\Steve>net user Administrator
User name Administrator
Full Name
Comment Built-in account for administering the
computer/dom
ain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/26/2007 5:34:41 AM
Password expires Never
Password changeable 9/26/2007 5:34:41 AM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/26/2007 5:28:21 AM

Logon hours allowed All

Local Group Memberships *Administrators
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Leigh-Anne
User name Leigh-Anne
Full Name Leigh-Anne
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:57:34 PM
Password expires Never
Password changeable 9/27/2007 5:57:34 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/17/2007 4:58:51 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Steve
User name Steve
Full Name
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/15/2007 8:22:26 PM
Password expires Never
Password changeable 9/15/2007 8:22:26 PM
Password required No
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/27/2007 5:52:22 PM

Logon hours allowed All

Local Group Memberships *Administrators *Debugger Users
*Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Chris
User name Chris
Full Name Chris
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:16 PM
Password expires Never
Password changeable 9/27/2007 5:58:16 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/22/2007 9:54:09 PM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Linz
User name Linz
Full Name Linz
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:23 PM
Password expires Never
Password changeable 9/27/2007 5:58:23 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:10:27 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Moira
User name Moira
Full Name Moira
Comment
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:28 PM
Password expires Never
Password changeable 9/27/2007 5:58:28 PM
Password required Yes
User may change password Yes

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/16/2007 11:13:54 AM

Logon hours allowed All

Local Group Memberships *Administrators *Users
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>net user Guest
User name Guest
Full Name
Comment Built-in account for guest access to the
computer/d
omain
User's comment
Country code 000 (System Default)
Account active Yes
Account expires Never

Password last set 9/27/2007 5:58:32 PM
Password expires Never
Password changeable 9/27/2007 5:58:32 PM
Password required No
User may change password No

Workstations allowed All
Logon script
User profile
Home directory
Last logon 9/25/2007 8:58:14 PM

Logon hours allowed All

Local Group Memberships *Guests
Global Group memberships *None
The command completed successfully.


C:\Users\Steve>

:

Steve

Go to Start and type cmd.exe and press Enter. This will open a
command
prompt window.

Type:

net user

Press Enter.

This will give you list of all user accounts on the system. Next,
type:

net user <account name>

Press Enter.

Where <account name> is one of the accounts that were shown after the
first
command.

Repeat this command for each of the accounts shown in step one.

After this is complete, click the icon on the top/left corner of the
command
window and go to Edit and click Select All. Press the Enter key. This
will
copy everything on the screen to the clipboard.

Paste the results in a reply to this message.


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


Hi,
I have five user accounts, all set as adminstrator for trusted
family
members. However, Windows Backup repeatedly denies me access to
access
my
backup drive (it is not included in the backup files).
So, I checked my account setting and noticed that, even though
"Administrator" appears next to my name, my account is selected as a

 

[MinhBB]

Hi all!
Sorry for any inconvenience!

I have a problem need to be resolved...

The problem is, on a machine where the Guest account is disabled, as
it is by default, and it has never been enabled, the output contains two
timestamps that are updated each time the command is run. It looks like this:

"
C:\>net user guest
User name Guest
Full Name
Comment Built-in account for guest access
to the computer/d
omain
User's comment
Country code 000 (System Default)
Account active No
Account expires Never

Password last set [1/23/2008 11:21 AM]
Password expires Never
Password changeable [1/30/2008 11:21 AM]
Password required No
User may change password No

Workstations allowed All
Logon script
User profile
Home directory
Last logon Never

Logon hours allowed All

Local Group Memberships *Guests
Global Group memberships *None
The command completed successfully.
"
The time/date in [brackets] will change each minute, so
subsequent checks of this rule continually detect change where nothing has
changed on the local system.

Once the Guest account has been activated at least once, the
timestamp becomes static and represents the time of the first activation.

This has been observed on Windows XP SP2, Windows 2003 SP1 and
2003 SP2.

Now, with my purpose, the command line above will not show
'Password last set' and 'Password changable' fields...Can u support me to
resolve this problem soon??

PS : My English is not good so can you help me to check it?
Thanks a lot,,

 

[Soul Always Sings]

Dear Steve, If you find the answer, please let me know!

 

[Guest]

for remote assistance use this email to find me on windows messanger
(e-mail address removed)
you will need to use mmc to try to solve this problem. someone has put your
admin account as standard account and admin account and when that happens,
you only get the priveleges of the lower account. you will have to use the
account that caused this hic-up.

 

[jihchiang]

Go back to the stage where you found out the " change account type " button
was greyed out. It was so because you had the step-by-step mixed up. See the
heading that says " Standard account "? In front of it there is a BLUE dot
? Now look to the heading that says Administrator? In front of it there is a
BLANK dot ? Click that blank dot and the blue dot moves in. YOU ARE NOW THE
RIGHTFUL ADMINISTRATOR ! Remember the greyed out button, not anymore. Click
that and you are a confirmed Administrator. yOU ARE BACK IN BUSINESS.