J
Jonathan L. Parker
I've got an HP Scanjet 3970 that worked fairly decently with one of the
two Windows XP laptops I used to own. The one it worked with is sadly
no more, but I just used it as an excuse to splurge on a MacBook Pro on
which I'm running both OS X 10.4.10 and Vista Business, the latter
virtually via VMWare Fusion. Anyway, I just got around to dusting off
the scanner to see if and how well I could get it to work now. So far
with OS X I haven't. HP lists two software packages on their website
and I've tried downloading and installing both, but when I try to scan
HP Scan Pro exits with a "quit unexpectedly" error message. I've tried
uninstalling and reinstalling several times to no avail.
The scanner WILL work in Vista, but the integrated transparency adapter
in the lid appears to be unavailable (the option for selecting it is
grayed out). HP says the Vista driver they have on their website is the
best it'll ever be since they aren't going to upgrade it. Gee, thanks
HP. I wish I'd known you'd take that attitude before I bought this
thing-which I chose mainly for its slide-scanning ability. Just see how
long it is before I buy anything else from you. Fool me once, shame on
me. Fool me twice...
Well, enough of that. Is anyone out there with a 3970 or similar model
able to use it with OS X on an Intel Mac (I suspect this may be the
problem) or scan slides in Vista?
two Windows XP laptops I used to own. The one it worked with is sadly
no more, but I just used it as an excuse to splurge on a MacBook Pro on
which I'm running both OS X 10.4.10 and Vista Business, the latter
virtually via VMWare Fusion. Anyway, I just got around to dusting off
the scanner to see if and how well I could get it to work now. So far
with OS X I haven't. HP lists two software packages on their website
and I've tried downloading and installing both, but when I try to scan
HP Scan Pro exits with a "quit unexpectedly" error message. I've tried
uninstalling and reinstalling several times to no avail.
The scanner WILL work in Vista, but the integrated transparency adapter
in the lid appears to be unavailable (the option for selecting it is
grayed out). HP says the Vista driver they have on their website is the
best it'll ever be since they aren't going to upgrade it. Gee, thanks
HP. I wish I'd known you'd take that attitude before I bought this
thing-which I chose mainly for its slide-scanning ability. Just see how
long it is before I buy anything else from you. Fool me once, shame on
me. Fool me twice...
Well, enough of that. Is anyone out there with a 3970 or similar model
able to use it with OS X on an Intel Mac (I suspect this may be the
problem) or scan slides in Vista?