USB & sound card not recognised

[Guest]

Hi,

I am running Windows XP SP2 on a 3.3ghz machine with 2gb RAM. Motherboard
has sound and video on board.

A couple weeks ago I lost my sound card did some stuff and tried to re
install drivers but it just hangs. The sound card is not recognised (AC97 on
the motherboard).

When I logged off the computer would not shut down and hung. I had to
physically turn it off. It is still the same today except if I switch off in
safe mode no apparent problems.

Now it is a dog loading up and takes an age. USB connected equipment
(printer, backup drives, camera) is not always recognised. I tried to
uninstall the USBs and it would not let me, I tried to search for new HW it
hangs.

I booted into safe mode and removed the USBs rebooted and it recognised them
one at a time but hung. i had to reboot each time for it to recognise the
next USB but it still does not recognise my attached equipment. I have
disconnected every USB port and it did recognise the printer started to load
drivers and then hung. But after a forced reboot the printer works.

If I try to install anything, search for new hardware or do anything in
device manager it hangs. No error messages in device manager.

In the event viewer the only errors I am seeing are Servcie control manager
with different evenets but event # 7000, 7023, 7031, 10010 appear to be
prevalent.

Any ideas?

Mick.

 

[RalfG]

Check in the computer BIOS that your onboard sound card is still turned on.
System restore to a point two weeks ago, before the sound stopped working.
If that doesn't solve the various driver problems you can resort to the "
Last Known Good" configuration from the [F8] Safe Mode boot options list.
You might have to reinstall some software after that. If the computer still
doesn't run normally you may have to resort to a repair install of XP, or a
System Recovery if your XP was preinstalled by the PC manufacturer. In that
case probably any software that you added to the computer will have to be
reinstalled.