USB problem

[Ray's Place]

I recently purchased a used notebook (generic - only model # I could find
is755110).
Pentium 4 2.4, XP home
Motherboard unknown
AMI BIOS

There are 4 USB ports, but none work. I think previous owner had a USB Zip
drive. Explorer and device manager show a "USB mass storage device" on drive
C. I've tried uninstalling it, but it shows up again after reboot.
Devive mgr shows a disabled (I think, yellow icon) USB controller, but also
shows working controllers & hubs at bottom of list.
Any help would be appreciated.

TC

 

[Yves Leclerc]

Install the chupset drivers for that motherboard. Sometimes, without having
the chipset drivers installed, the XP can not know how to access the USB
ports correctly.