usb mouse works on 2 ports from 4

[Giulio]

hello,

I bought a new usb mouse for my laptop, but it happens something very
strange when I plug it:

on my laptop I have 4 usb ports but the mouse will work only when
plugged on two of them. (the ones on the left side, I am right handed
so it's really uncomfortable)
when I plug the mouse on the other two ports widows tries to load a
driver, but it says it cannot find it... and mouse stays unusable.

I have win xp media center edition + service packs

I tried the mouse on another laptop equal to mine (same model and OS)
and I got the same problem.
I now know that the problem is not of my computer in particular,
caused by some hardware failure or software misconfiguration.

does anyone know how to solve it?

thanx alot
Giulio

 

[Jim Macklin]

What make and model laptop? This info will help.

Have you checked Device Manager to see of the ports are
disabled? Have you read the users' manual?



| hello,
|
| I bought a new usb mouse for my laptop, but it happens
something very
| strange when I plug it:
|
| on my laptop I have 4 usb ports but the mouse will work
only when
| plugged on two of them. (the ones on the left side, I am
right handed
| so it's really uncomfortable)
| when I plug the mouse on the other two ports widows tries
to load a
| driver, but it says it cannot find it... and mouse stays
unusable.
|
| I have win xp media center edition + service packs
|
| I tried the mouse on another laptop equal to mine (same
model and OS)
| and I got the same problem.
| I now know that the problem is not of my computer in
particular,
| caused by some hardware failure or software
misconfiguration.
|
| does anyone know how to solve it?
|
| thanx alot
| Giulio
|

 

[Giulio]

sorry for the late answer
my laptop is a acer aspire 5684 wlmi

ports work correctly since I normally use them for other devices.
there is no user manual for the mouse. and nothing specific about the
usb ports.

any idea?
G