USB Keyboard & BIOS...

[Dave C.]

A while back I bought a MS Natural Ergonomic Keyboard 4000. Fine. Works,
suits my needs. The only problem was that my keyboard and (Logitech USB
mx610 cordless) mouse were not recognized when I used an Acronis rescue
disk. I updated the bios on the board (badly needed...F3 to F11) and all was
well.

To get into the bios, I had to plug in an old PS/2 keyboard, even though all
the appropriate USB settings were set to allow the keyboard to work in 'DOS'
mode. So, the bios is updated, my Acronis issues are resolved, but wierdly
enough, I was able to get in the bios yesterday with the USB keyboard, but
not today.

All the appropriate settings are still enabled (i.e., USB 1.0
Controller:Enabled, USB 2.0 Controller:Enabled, USB Keyboard
Support:Enabled, USB Mouse Support:Enabled. There is no USB Legacy Support
setting, but according to Gigabyte, the Keyboard & Mouse Support settings
cover that (and then there's the fact that the keyboard works in Acronis
Rescue mode).

I have changed some of the settings, but none that should prevent the
keyboard from being recognized in 'DOS' (I think).

Any ideas? It's be nice not to have to plug in a PS/2 board everytime I
wanted to get into the bios.



Thanks for any ideas,
Mikel

OK, if the keyboard still works in Windows, and still works with the acronis rescue disk...

Then there are only two possibilities, both related to BIOS
1) Wrong BIOS settings (yeah, I know you checked them). Might want to clear CMOS and load default settings.
2) BIOS needs to be updated (yeah, I know you already did that)

As your motherboard was made by gigabyte, you've got two choices on how to proceed. One, contact Gigabyte for a solution (if one exists) or two, use a different keyboard. I guess a third option would be to use a different mainboard, but that's a little extreme. -Dave

 

[Dave C.]

If I'm not mistaken, the Acronis rescue disk is not Windows, it's a
Linux "flavor".

That is correct.

Often, there's no USB KB support loaded with a "trimmed
Linux" application like this.

The acronis rescue disk does have USB keyboard support.

Linux is not DOS.

Also correct. -Dave

 

[Mikel Sunova]

A while back I bought a MS Natural Ergonomic Keyboard 4000. Fine. Works,
suits my needs. The only problem was that my keyboard and (Logitech USB
mx610 cordless) mouse were not recognized when I used an Acronis rescue
disk. I updated the bios on the board (badly needed...F3 to F11) and all was
well.

To get into the bios, I had to plug in an old PS/2 keyboard, even though all
the appropriate USB settings were set to allow the keyboard to work in 'DOS'
mode. So, the bios is updated, my Acronis issues are resolved, but wierdly
enough, I was able to get in the bios yesterday with the USB keyboard, but
not today.

All the appropriate settings are still enabled (i.e., USB 1.0
Controller:Enabled, USB 2.0 Controller:Enabled, USB Keyboard
Support:Enabled, USB Mouse Support:Enabled. There is no USB Legacy Support
setting, but according to Gigabyte, the Keyboard & Mouse Support settings
cover that (and then there's the fact that the keyboard works in Acronis
Rescue mode).

I have changed some of the settings, but none that should prevent the
keyboard from being recognized in 'DOS' (I think).

Any ideas? It's be nice not to have to plug in a PS/2 board everytime I
wanted to get into the bios.



Thanks for any ideas,
Mikel

 

[GlowingBlueMist]

OK, if the keyboard still works in Windows, and still works with the
acronis rescue disk...

Then there are only two possibilities, both related to BIOS
1) Wrong BIOS settings (yeah, I know you checked them). Might want
to clear CMOS and load default settings. 2) BIOS needs to be updated
(yeah, I know you already did that)

As your motherboard was made by gigabyte, you've got two choices on
how to proceed. One, contact Gigabyte for a solution (if one exists)
or two, use a different keyboard. I guess a third option would be to
use a different mainboard, but that's a little extreme. -Dave

Most of the BIOS updates I've seen strongly suggested defaulting the BIOS
immediately after doing the upgrade as storage locations may not be used in
the same manor after an upgrade. Loading the Factory Default settings from
a menu or by using the reset jumper and then reloading things can clear up
many "strange" happenings after a BIOS upgrade.

 

[Mikel Sunova]

Most of the BIOS updates I've seen strongly suggested defaulting the BIOS
immediately after doing the upgrade as storage locations may not be used
in the same manor after an upgrade. Loading the Factory Default settings
from a menu or by using the reset jumper and then reloading things can
clear up many "strange" happenings after a BIOS upgrade.

This is a good suggestion. Although flashing the bios did seem to reset the
bios to default (I had to re-enter all my settings), it can't hurt to reset
and try it all again. I suppose trying a different USB port might not hurt
either.

Mikel

 

[Mikel Sunova]

OK, if the keyboard still works in Windows, and still works with the
acronis rescue disk...

Then there are only two possibilities, both related to BIOS
1) Wrong BIOS settings (yeah, I know you checked them). Might want to
clear CMOS and load default settings.
2) BIOS needs to be updated (yeah, I know you already did that)

As your motherboard was made by gigabyte, you've got two choices on how to
proceed. One, contact Gigabyte for a solution (if one exists) or two, use
a different keyboard. I guess a third option would be to use a different
mainboard, but that's a little extreme. -Dave

Thanks, Dave. And to any others who may have responded. I seem to be having
server issues at the moment...I can see Dave's post and GBM's post, but no
others (including my own).

Thanks you for your responses and for any others.

Mikel

 

[Andy]

A while back I bought a MS Natural Ergonomic Keyboard 4000. Fine. Works,
suits my needs. The only problem was that my keyboard and (Logitech USB
mx610 cordless) mouse were not recognized when I used an Acronis rescue
disk. I updated the bios on the board (badly needed...F3 to F11) and all
was
well.

To get into the bios, I had to plug in an old PS/2 keyboard, even though
all
the appropriate USB settings were set to allow the keyboard to work in
'DOS'
mode. So, the bios is updated, my Acronis issues are resolved, but wierdly
enough, I was able to get in the bios yesterday with the USB keyboard, but
not today.

All the appropriate settings are still enabled (i.e., USB 1.0
Controller:Enabled, USB 2.0 Controller:Enabled, USB Keyboard
Support:Enabled, USB Mouse Support:Enabled. There is no USB Legacy Support
setting, but according to Gigabyte, the Keyboard & Mouse Support settings
cover that (and then there's the fact that the keyboard works in Acronis
Rescue mode).

I have changed some of the settings, but none that should prevent the
keyboard from being recognized in 'DOS' (I think).

Any ideas? It's be nice not to have to plug in a PS/2 board everytime I
wanted to get into the bios.



Thanks for any ideas,
Mikel

Hi Mike,

Humor me on this one... When the keyboard didn't work, were you trying to
access the bios from a cold boot (i.e. just after power up) versus it
working when trying after restarting from Windows?

Just a hunch.


Andy

 

[Man-wai Chang to The Door (+MS=32B)]

A while back I bought a MS Natural Ergonomic Keyboard 4000. Fine. Works,

suits my needs. The only problem was that my keyboard and (Logitech USB
mx610 cordless) mouse were not recognized when I used an Acronis rescue
disk. I updated the bios on the board (badly needed...F3 to F11) and all
was
well.

You plugged into the USB ports on the motherboard, right? Not those from
a USB adaptor?

 

[Mikel Sunova]

Hi Mike,

Humor me on this one... When the keyboard didn't work, were you trying to
access the bios from a cold boot (i.e. just after power up) versus it
working when trying after restarting from Windows?

Just a hunch.

Andy,

I tried every way known to mankind...


Mikel

 

[Mikel Sunova]

You plugged into the USB ports on the motherboard, right? Not those from a
USB adaptor?

Bingo! I was plugged into a USB port on my 2405fpw, and although I tried a
few different ports, they were through powered USB2 hubs. Plugging directly
into the mainboard resolved the issue.

Now I know . Thanks to all for their help, and thanks, Man-wai, for the
solution!

Mikel

 

[Man-wai Chang to The Door (+MS=32B)]

Bingo! I was plugged into a USB port on my 2405fpw, and although I tried

a few different ports, they were through powered USB2 hubs. Plugging
directly into the mainboard resolved the issue.

Now I know . Thanks to all for their help, and thanks, Man-wai, for
the solution!

Always plug keyboard and mouse into the on-board USB ports, which are
the ones that could be directly handled by the BIOS. Glad that you fixed it.

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[Mikel Sunova]

Always plug keyboard and mouse into the on-board USB ports, which are the
ones that could be directly handled by the BIOS. Glad that you fixed it.

Lesson learned.