P
PaulFXH
Hi
I have two external USB 2.0 HDDs hooked up to my desktop. Although
these operated without problems for about a year, I have just recently
started to get severe bouts of BSoDs when either of these HDDs is
switched on.
The message shown on the BSoD screen is:
BugCode_USB_Driver STOP: 0x000000FE (0x00000005, ..............)
I have never seen a BSoD when the USB HDDs have been switched off but a
blue screen will occur even when the HDD is on but doing nothing.
I have checked fairly thoroughly what precedents there have been for
this problem and, indeed, there are many. However, I have yet to come
across a sure-fire solution or, at least, one that is relevant to my
situation.
MS KB 331988
(http://support.microsoft.com/Default.aspx?kbid=331988&sd=RMVP)
suggests the problem is related to the USB HDD operating "under stress"
but my experience shows it can happen without any stress at all on the
external disk drive. The same KB indicates that this difficulty will
not occur when the latest OS service packs are installed. However, I'm
seeing the problem even though I am running a fully updated WinXP SP2.
This MSDN article
(http://msdn.microsoft.com/library/d..._ee52c585-14b2-4b07-a188-6ee6c21d9d8c.xml.asp)
remarks that the first "argument" in the STOP message (0x00000005)
means that "A hardware failure has occurred due to a bad physical
address found in a hardware data structure. This is not due to a driver
bug."
Although this seems to have narrowed down the problem, I'm at a loss as
to what the next step should be (note that the USB HDD was
plug-and-play and no software CD was needed to install it).
I have done all the obvious stuff such as reinstalling the USB 2.0
drivers and checking the USB connections but all to no avail.
I should also remark that the HDDs do operate fine for as much as two
hours (for example, playing music or movies) before the BSoD shows up.
I therefore don't believe I have a hardware problem.
I'd be grateful for any suggestions
Paul
I have two external USB 2.0 HDDs hooked up to my desktop. Although
these operated without problems for about a year, I have just recently
started to get severe bouts of BSoDs when either of these HDDs is
switched on.
The message shown on the BSoD screen is:
BugCode_USB_Driver STOP: 0x000000FE (0x00000005, ..............)
I have never seen a BSoD when the USB HDDs have been switched off but a
blue screen will occur even when the HDD is on but doing nothing.
I have checked fairly thoroughly what precedents there have been for
this problem and, indeed, there are many. However, I have yet to come
across a sure-fire solution or, at least, one that is relevant to my
situation.
MS KB 331988
(http://support.microsoft.com/Default.aspx?kbid=331988&sd=RMVP)
suggests the problem is related to the USB HDD operating "under stress"
but my experience shows it can happen without any stress at all on the
external disk drive. The same KB indicates that this difficulty will
not occur when the latest OS service packs are installed. However, I'm
seeing the problem even though I am running a fully updated WinXP SP2.
This MSDN article
(http://msdn.microsoft.com/library/d..._ee52c585-14b2-4b07-a188-6ee6c21d9d8c.xml.asp)
remarks that the first "argument" in the STOP message (0x00000005)
means that "A hardware failure has occurred due to a bad physical
address found in a hardware data structure. This is not due to a driver
bug."
Although this seems to have narrowed down the problem, I'm at a loss as
to what the next step should be (note that the USB HDD was
plug-and-play and no software CD was needed to install it).
I have done all the obvious stuff such as reinstalling the USB 2.0
drivers and checking the USB connections but all to no avail.
I should also remark that the HDDs do operate fine for as much as two
hours (for example, playing music or movies) before the BSoD shows up.
I therefore don't believe I have a hardware problem.
I'd be grateful for any suggestions
Paul