USB external floppy disk drive will not work

B

bijobe

Device Manager shows up with yellow ! in my external floppy drive...click on
and get driver info: Driver (Service) for this device has been disabled. An
alternate driver may be providing this functionally. (Code 32) I am simply
going around and around...since it is a system32 driver problem. I can
uninstall the driver but must reboot to complete, then WinXP finds the
hardware, but get msg: Have installed your hardware, but, a problem with
installation may prevent your hardware from working. And, sure enough, same
thing. I cannot delete driver, replace, since it is a system driver. I need
this floppy drive to use some disks I had for previouis computer....thanks....
--
 
P

Pegasus \(MVP\)

bijobe said:
Device Manager shows up with yellow ! in my external floppy drive...click
on
and get driver info: Driver (Service) for this device has been disabled.
An
alternate driver may be providing this functionally. (Code 32) I am
simply
going around and around...since it is a system32 driver problem. I can
uninstall the driver but must reboot to complete, then WinXP finds the
hardware, but get msg: Have installed your hardware, but, a problem with
installation may prevent your hardware from working. And, sure enough,
same
thing. I cannot delete driver, replace, since it is a system driver. I
need
this floppy drive to use some disks I had for previouis
computer....thanks....
--

To facilitate the process of elimination I would test the same FDD on a
different WinXP machine. If it works there then you have a Windows problem.
If it fails there too then you have a problem with your drive.
 
B

bijobe

-- Yes, did that...installed on another XP machine, and it installed fine!
And, yes, WinXP has the drivers in System32 so you cannot delete one and
replace with a driver from another XP machine. Need other
suggestions...tried all I know how to try...thanks for response tho...J
 
K

Kelly

Remove the Upperfilters and Lowerfilters values completely from the
following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E980-E325-11CE-BFC1-08002BE10318}

The Floppy Disk Drive Is Missing in My Computer Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;812489

Floppy Disk Formats That Are Supported in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q309623

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner
 

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