USB drive not recognised

[Tom]

Hi

Have WinXP Pro with SP3. The issue is with a external LaCie USB/FW drive.

The drive was connected to my pc for the last 6 months and now it is no
longer recognised - either USB or FW - yet the drive receives power OK from
either connection. Plug the same drive into my XPP based laptop & it is
recognised OK and its data can be accessed.

Any suggestions as to why the drive is not seen on the 1st PC and how to
resolve the issue would be appreciated.

TIA

Tom

 

[Tommayye Rogers]

Restart the 1st PC, that mainly fixes the problem.
else, the drivers may be corrupt... so maybe a reformat is in order?

 

[Dragomir Kollaric]

Restart the 1st PC, that mainly fixes the problem.
else, the drivers may be corrupt... so maybe a reformat is in order?

Have you tried to install the driver that surely came with
the drive? You could also compare the working laptop with
the not working unit to see if you can spot any differences
in the driver. As to Mr "Rogers" advice, I'd stay away from
reformatting a drive, just because a usb/fw device fails to
work. Did you by any chances do something in the BIOS? Tried
to start the PC with the unit plugged in?




Dragomir Kollaric

 

[Tom]

In answer tou you questions:

The drive uses the std Windows USB drivers.
No changes have been made to the BIOS
Other USB devices plugged into the same USB port are detected by XPP and
work OK

Tom

 

[smlunatick]

In answer tou you questions:

The drive uses the std Windows USB drivers.
No changes have been made to the BIOS
Other USB devices plugged into the same USB port are detected by XPP and
work OK

Tom

Have you:

1) Tried the drive on a different USB port
2) Different PC
3) Checked in Disk Management
4) Do a clean up of devices in Device Manager, especially remove
"unknown" devices

 

[Tom]

Have already tried those points and it made no difference.

In answer tou you questions:

The drive uses the std Windows USB drivers.
No changes have been made to the BIOS
Other USB devices plugged into the same USB port are detected by XPP and
work OK

Tom

Have you:

1) Tried the drive on a different USB port
2) Different PC
3) Checked in Disk Management
4) Do a clean up of devices in Device Manager, especially remove
"unknown" devices