USB Device not recognized

[Guest]

I just purchased an ipod shuffle for my daughter - when i treis to connectit
to my USB connection on my Dell Dimension 4700 running Windows XP Home
edition - I get a message - USB Device not recognized No drivers installed
for this device - I have used this USB connection with other USB devices (
Sony MP3 players)

Device Type: USB Controllers
Manufacturer: Standard USB Host Controller
Location: Location 0 USb Device

Can you help ???????

 

[Carey Frisch [MVP]]

Use the Device Manager to scan for new hardware.
Follow these steps:

1. Click Start, and then click Run.
2. Type: Devmgmt.msc in the Open box, and then click OK.
3. On the Action menu, click Scan for hardware changes.
(This causes Windows to recognize new devices)
4. Close Device Manager and Control Panel.

Also, make sure Service Pack 2 for Windows XP is installed.

Did you download and install the iPod software?
http://www.apple.com/ipod/download/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| I just purchased an ipod shuffle for my daughter - when i treis to connectit
| to my USB connection on my Dell Dimension 4700 running Windows XP Home
| edition - I get a message - USB Device not recognized No drivers installed
| for this device - I have used this USB connection with other USB devices (
| Sony MP3 players)
|
| Device Type: USB Controllers
| Manufacturer: Standard USB Host Controller
| Location: Location 0 USb Device
|
| Can you help ???????

 

[FSC729]

I had the same problem with an older memorex mp3 player. The trick is
all in the order which you connect things to the usb port. For instance
when I first connected the mp3 player to my computer it gave the
infamous "usb device not recognized".

Well I thought about it then tried again, the problem was the order in
which I connected stuff, the first time around I connected the mp3
player first THEN connected it to the USB port, this didn't work. The
second time around I connected the USB port first THEN the player (make
sure the player is on), this time it worked, so you might want to
experiment with the order of connection.

If it still doesn't work, you might need to get a PCI USB adapter card,
USB connectors built into the motherboard are not that reliable.

Hopefully this helps

John G.

 

[Guest]

tried your idea Carey - However under action only option is Help
other suggestions ???

 

[Guest]

found the scan for hardware - did not work - any other ideas ???