Upgrading Office 97 to Office XP on Windows 2000

[Steve]

Hi,

I would like to update an Office 97 Pro SP-2 to Office XP Pro on a Windows
2000 Pro SP4 machine from off a network. I am in the administrator group so
installation privileges are not an issue.

Is it recommended to let Office XP Setup remove the Office 97 Pro SP-2
installation or should I manually run any of three removal tools I have come
across; Office 97 File and Registry Eraser Utility, Windows Installer
CleanUp Utility, or Office Removal Wizard?

I would prefer to let Office XP Setup do its own thing but perhaps someone
has prior experience with this type of upgrade. I do have the original
Office 97 Pro SP-2 disc if needed.

Finally, are there any problems with Office XP Pro on Windows 2000 Pro SP4?

Thanks everyone, Steve

 

[Bruce Chambers]

Hi,

I would like to update an Office 97 Pro SP-2 to Office XP Pro on a Windows
2000 Pro SP4 machine from off a network. I am in the administrator group so
installation privileges are not an issue.

Is it recommended to let Office XP Setup remove the Office 97 Pro SP-2
installation or should I manually run any of three removal tools I have come
across; Office 97 File and Registry Eraser Utility, Windows Installer
CleanUp Utility, or Office Removal Wizard?

You shouldn't have a need to use these tools unless something goes very
wrong.

I would prefer to let Office XP Setup do its own thing but perhaps someone
has prior experience with this type of upgrade. I do have the original
Office 97 Pro SP-2 disc if needed.

This method usually works just fine. I've seen occasional problems
upgrading Office only when there are some unknown problems with the
Office installation, or unless the OS was upgraded to Win2K while Office
97 was installed (and not every time, then).

Finally, are there any problems with Office XP Pro on Windows 2000 Pro SP4?

Not usually. That's certainly the configuration I support on hundreds
of machines, every day.


--

Bruce Chambers

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