Upgrade to Ultimate - no new serial

G

Guest

I upgraded to Ultimate from Vista Business and did not receive a new serial
number.

When i need to do a re installation, how will I get back to Vista Ultimate?
 
G

Guest

I myself upgraded from Business to Ultimate recently. An email should have
been sent to you with a link to the upgrade download. A copy of your license
will also be sent to your digital locker. It takes quite some time for your
digital locker to be updated, so try and be patient. I didn't get the serial
number for my upgrade either. Instead you get an executable file, that has
the new license within it. When double clicked, it takes your through the
whole upgrade process, step by step. I hope that this helps you some
 
G

Guest

Hi David,

Thanks for the response. I upgraded about a month ago and am running
Ultimate now. I don't recall double clicking an executable file, but may
have.

To clarify, I should back up this executable file in case of reinstallation.
Where can I find this executable?

Best regards,
Adam
 
J

Jeffrey S. Sparks

If your talking about the product key, i read somewhere in this newsgroup of
someone having the same problem and someone suggested downloading a program
that will retrieve the key and tell you what it is. I'm sorry i don't
remember what the name of the program is but if you search for product key
in this newsgroup i'm sure you'll find it.

Jeff
 
G

Guest

News gets better!

Just today I went to windows update and downloaded an "Ultimate Extra",
something for Bit Locker.

Vista now tells me I need to validate "AGAIN". It will not accept my Vista
Business Key and I've been on the phone for 3 hours with Microsoft, Digital
Locker, Office Depot Anytime Upgrade and now finally Microsoft again...

THANKS MICROSOFT

One person told me it was a know issue, the other say you have to talk call
"someone else"...
 
G

Guest

What email did you use for your upgrade? When I upgraded, I had to type in an
email in order to receive a proof of purchase. The email that I put was also
registered to my digital locker. Within the email, their was a link to this
file. I had the option of either running it straight from the link, or saving
it to my desktop for later use. I save it to my desktop for later use, but I
also received a copy of it in my digital locker. You can locate your digital
locker in vista by going to start, control panel, programs, and then "Manage
programs you buy online (digital locker)". Your whole purchase revolves
around the email that you put, when you made your purchase. Microsoft claims
that you receive a copy of your license in your digital locker 3 days after
purchase. I actually received it about 2 weeks later or so. I hope this helps
some.
 
S

Shane Nokes

Use Belarc Advisor to get your key.

Also call the activation line if it's saying that it's not activated and
tell them you had issues after the anytime upgrade and they will issue you a
new activation.

You may have to push for it since the people in India don't always pick up
on things uber-fast due to the language issues, but they will issue you a
new activation.
 

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