Upgrade to the latest retail version of Windows Vista

B

Babinaba

I get this message in the Problem Reports and Solutions window:-

The problem was caused by Windows Vista, which was created by Microsoft
Corporation. You are running a beta version of Windows Vista, which is no
longer supported by Microsoft Corporation.

I've clicked on the website to upgrade which is what it tells me to do but
it just takes me to a page to buy an upgrade - is this right?
 
M

Mick Murphy

Are you running a Beta version?
Did you buy your computer with Vista pre-installed?
Has this solution recently popped up after an update?

If you have an OEM or Retail copy of Vista, ring Microsoft and explain to
them the problem.
 
B

Babinaba

I don't know if i am running a beta version
my laptop had vista basic pre installed but i then paid for an upgrade to
home premium and yes i have just restarted after a windows upgrade
 
R

Rick Rogers

Hi,

Likely no, you are not running a beta. I still see this common error on
production machines, including the one I'm using right now. I've yet to
recieve a satisfactory explanation as to why it occurs, but I believe it to
be a leftover generic response from the beta phase that simply was never
removed.

You need only run winver from the start/search line and verify that your
build is 6000 (release) or 6001 (SP1) to eliminate any possibility that you
are running a beta distribution.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
J

Jen

Hi
also have this problem when trying to load a license copy of Office
Enterprise 2007 - what can I do abouty it - cannot get softward to load

Jen
 
R

Rick Rogers

Hi Jen,

The problem I was referring to is an incorrect message that appears on some
systems in the Problems Reports and Solutions applet in the Control Panel.
It's not an error message that appears when installing software, nor does it
prevent a user from installing and running software in a Vista system.

Specifically what error message are you seeing and what version of Vista are
you installing the software in? As you mentioned that it is an enterprise
version, have you tried opening a trouble ticket with your IT area?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
M

Mark Lacy

I'm having the same problem. It looks like everything (?) installed, but the
installer did fail near the end. For some reason it doesn't look like
Windows Update gave me or wants to give me Service Pack 1.
 

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