Upgrade to SP2

D

Doug

I have searched and search the Internet but cannot find an answer to my
question. Hope someone here can shed some light on this.

Here goes... I have tried several times to upgrade from Windows XP Home SP1
to SP2. Install seems to go fine but as soon as I right clicked anything
the system would crash. I've disabled every context menu I had, and
uninstalled Dvix, tried installing again with the same problem. Finally I
gave up and stuck with SP1.

Today I thought I would try it one more time. Popped in the SP2 disc and
everything seemed to go fine until the end. Then I got an error message
stating that "windows has encountered a problem and must close." So I
pulled out the disc and restarted Windows. To my surprise I noticed that in
the system properties it now said I had SP2 installed. So I right clicked
the desktop and no problems. Right clicked in Windows Explorer and no
problems. I thought, cool! Turns out it isn't so cool.

If I go to My computer, all I get is the little flashlight trying to find my
drives. If I go to Windows Explorer and click on the "Plus" sign in from of
my computer I only get an hour glass trying to find my drives.

I went to Windows Update to see if it would reveal anything and it said
there were 70 updates for my computer. Not all for Windows, but the
majority were. I think like 19 of them were for Office. At any rate, none
of these would update my computer either. They all failed.

Now I'm hoping to just get back to where I was by taking SP2 off again and
living without it. I was hoping to download Internet Explorer 7 but can't
do it with SP1. That sucks.

Any insight into what is happening would be great. I have a Dell 8200 with
the latest BIOS, lots of hard drive space, all of the critical updates that
are available for Windows SP1. Have already tried the context menu disable
thing and the Divx work around. I have the latest and greatest from
Ad-Aware, Spybot S&D, Ewido, and AVG. Ran them all and this machine is
clean as far as any of those are concerned. So basically I'm out of ideas.

I wait for awhile to see if I here anything, otherwise I guess I will try to
revert back to SP1 and live with it. Thanks again for reading all of this!

~ Doug
 
R

Rick Rogers

Hi,

Click start/run or hit the Winkey+r to open a run box. Type MSCONFIG and
click ok. Go to the services tab, scroll down the list and locate the
Windows Image Acquistion service. Uncheck this box, click apply/ok and
reboot as directed. See if this helps.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
D

Doug

Whoa! I've done what you said and I now have all my drives showing! How
cool is that? I guess I will try to go back to Windows Update and see what
happens.

BTW, now that I've changed how Windows boots, all I have to do is put a
little check mark in the box marked "don't show me this again" to not have
the notification box pop-up every time I boot, yes? Or does disabling the
Windows Image Acquisition service mean I have other issues as well?

Is it normal to have so many more updates available after installing SP2? I
mean 70?

Thanks for your help!!!!!

~ Doug
 
R

Rick Rogers

Hi,

Yes, all you have to do is check the box.

Yes, there are at least 70 updates after SP2 (remember, that was nearly two
years ago).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
J

Jim

Doug said:
Whoa! I've done what you said and I now have all my drives showing! How
cool is that? I guess I will try to go back to Windows Update and see
what happens.

BTW, now that I've changed how Windows boots, all I have to do is put a
little check mark in the box marked "don't show me this again" to not have
the notification box pop-up every time I boot, yes? Or does disabling the
Windows Image Acquisition service mean I have other issues as well?

Is it normal to have so many more updates available after installing SP2?
I mean 70?
63 on Thursday. For all that work, they seem to have left quite a few
problems unfixed.
Jim
 
A

antioch

Doug said:
I have searched and search the Internet but cannot find an answer to my
question. Hope someone here can shed some light on this.

Here goes... I have tried several times to upgrade from Windows XP Home
SP1 to SP2. Install seems to go fine but as soon as I right clicked
anything the system would crash. I've disabled every context menu I had,
and uninstalled Dvix, tried installing again with the same problem.
Finally I gave up and stuck with SP1.

Today I thought I would try it one more time. Popped in the SP2 disc and
everything seemed to go fine until the end. Then I got an error message
stating that "windows has encountered a problem and must close." So I
pulled out the disc and restarted Windows. To my surprise I noticed that
in the system properties it now said I had SP2 installed. So I right
clicked the desktop and no problems. Right clicked in Windows Explorer
and no problems. I thought, cool! Turns out it isn't so cool.

If I go to My computer, all I get is the little flashlight trying to find
my drives. If I go to Windows Explorer and click on the "Plus" sign in
from of my computer I only get an hour glass trying to find my drives.

I went to Windows Update to see if it would reveal anything and it said
there were 70 updates for my computer. Not all for Windows, but the
majority were. I think like 19 of them were for Office. At any rate,
none of these would update my computer either. They all failed.

Now I'm hoping to just get back to where I was by taking SP2 off again and
living without it. I was hoping to download Internet Explorer 7 but can't
do it with SP1. That sucks.

Any insight into what is happening would be great. I have a Dell 8200
with the latest BIOS, lots of hard drive space, all of the critical
updates that are available for Windows SP1. Have already tried the
context menu disable thing and the Divx work around. I have the latest
and greatest from Ad-Aware, Spybot S&D, Ewido, and AVG. Ran them all and
this machine is clean as far as any of those are concerned. So basically
I'm out of ideas.

I wait for awhile to see if I here anything, otherwise I guess I will try
to revert back to SP1 and live with it. Thanks again for reading all of
this!

~ Doug


Doug
I would highly recommend the correct group for all update problems as there
is a good chance that trying to get that 70-80 post SP2, you may get
problems.

news://msnews.microsoft.com/microsoft.public.windowsupdate

In addition, you mention that you would like IE7 on your system.

Please note - http://www.microsoft.com/windows/ie/support/default.mspx

IE7 questions should be posted to the Internet Explorer General newsgroup as
below -

In your Newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

If you have to use the Web Interface -
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Release Notes before installing IE7 -

http://msdn.microsoft.com/ie/releasenotes/default.aspx


Rgds
Antioch
 

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