Upgrade to fix reboot problem

D

Dave Wilson

Currantly I have an Athlon 2100 running on an FIC board with a gig of
ram and a cheap 300 watt power supply. I do a lot of video editing and
have 4 internal 120 gig drives, two of which are configured in a raid
0 array using the MB's onboard Promise raid. I'm running WinXP Home.

Over the last month or so I've had problems with spontaneous
shutdowns and reboots. At first these occurances were infrequent
and actually stopped for about 3 weeks. But they are back and bad,
happening every few minutes on those few occasoions when the boot
sequence completes. Error messages are varied and range from blue
screens early in the boot process ( these are rare and include 8 E &
C2) , to the "windows has recovered from a serious error" message with
reference to minidump problems.

I know this could be software related, but I don't think so.I rewrote
the C Drive with an image file from 3 months before the problem
started. That should have eliminated a registry problem, virus, etc.,
but the problem continued. Norton A/V and Spybot S&D have found
nothing I think it's more likely hardware and could be heat, ram,
power supply, a short somewhere, or a failing component. I tried
running memtest from a boot floppy, but after working fine for two or
three minutes, the screen starts scrolling very rapidly in a diagonal
direction and can't be read. This scrolling had happened on reboots
for at least the past year, but wasn't a problem because it stopped as
soon as windows finished loading.

When I opened the case I found that there actually were components
buried in the dust and hidden under the tangle of cables. I'll clean
it first and try securing the cables out of the way. I have two sticks
of ram so next I'll pull one, then the other to see if one is bad.
But after that I may just go to Plan B.

I planned on adding a new pretty high-end computer to become my main
machine in 6 or 9 months. I can't afford to do that until then. I
planned on using my currant machine mainly for file storage and
back-up. Now I think I may upgrade my currant machine modestly to buy
time until I can afford my new machine, and at the same time get rid
of the reboot problem. I would get a new MB, a processor in the
3000-3200 range, ram, power supply, and mid-level video card. This
rebuilt machine would still be used mainly for file storage
eventually, but in the meantime it would be my main machine and allow
me to put off getting my high-end machine for a while longer.

If I do this, I worry about the files on the Raid 0 drives. While most
of them are backed up to an external drive, there are several of the
latest edits which didn't get backed up because of the crashes. I
would prefer to not lose them. If my new MB has onboard promise raid,
will I be able to read them ? What about an add-in raid card?

Any suggestions for fixing the reboot problem?

For Plan B:
Will it work if the problem is hardware?
What if it's software?
Will I need to do an XP Repair?
What about the Raid issue?
Any suggestions for components?

Dave W.
 
T

Touch Base

'and a cheap 300 watt power supply'...why??
There's a possiblity that the PSU is overloaded.

Upgrade your power supply to a 450/550W
 
Z

zag

Dave -
Your problem could easily be totally related to heat.
The dust build up is a good clue.
Get it cleaned out well, and consider leaving the case
open during summer months. Maybe put a floor fan next
to it. SystemSuite 5 has some pretty good diagnostics
tools, plus several worthwhile utilities... a good buy.
Make sure your original data is well backed up.
z -----------------------------------------------------
 
A

Alias

zag said:
Dave -
Your problem could easily be totally related to heat.
The dust build up is a good clue.
Get it cleaned out well, and consider leaving the case
open during summer months. Maybe put a floor fan next
to it. SystemSuite 5 has some pretty good diagnostics
tools, plus several worthwhile utilities... a good buy.
Make sure your original data is well backed up.

I have SystemSuite 5.0. Do you know if it will be compatible with SP2?

Thanks,

Alias
 
K

Ken Blake

In
Dave Wilson said:
Currantly I have an Athlon 2100 running on an FIC board with a
gig of
ram and a cheap 300 watt power supply. I do a lot of video
editing and
have 4 internal 120 gig drives, two of which are configured in
a raid
0 array using the MB's onboard Promise raid. I'm running WinXP
Home.

Over the last month or so I've had problems with spontaneous
shutdowns and reboots. At first these occurances were
infrequent
and actually stopped for about 3 weeks. But they are back and
bad,
happening every few minutes on those few occasoions when the
boot
sequence completes. Error messages are varied and range from
blue
screens early in the boot process ( these are rare and include
8 E &
C2) , to the "windows has recovered from a serious error"
message with
reference to minidump problems.

I know this could be software related, but I don't think so.I
rewrote
the C Drive with an image file from 3 months before the problem
started. That should have eliminated a registry problem, virus,
etc.,
but the problem continued. Norton A/V and Spybot S&D have found
nothing I think it's more likely hardware and could be heat,
ram,
power supply, a short somewhere, or a failing component. I
tried
running memtest from a boot floppy, but after working fine for
two or
three minutes, the screen starts scrolling very rapidly in a
diagonal
direction and can't be read. This scrolling had happened on
reboots
for at least the past year, but wasn't a problem because it
stopped as
soon as windows finished loading.


I would suspect two things: inadequate power (you have a lot of
hardware for 300W) and heat.

When I opened the case I found that there actually were
components
buried in the dust


That makes heat the number one culprit. Dust interferes with heat
dissipation, blocking air flow.

and hidden under the tangle of cables. I'll clean
it first and try securing the cables out of the way. I have two
sticks
of ram so next I'll pull one, then the other to see if one is
bad.
But after that I may just go to Plan B.


Ram is a third possibility, but my guess is that a good cleaning
will fix your problem. At any rate it's far more likely to be
hardware than software.
 
D

Dave Wilson

Ram is a third possibility, but my guess is that a good cleaning
will fix your problem. At any rate it's far more likely to be
hardware than software.

I cleaned it out and upgraded the power supply to an Antec 400 True
Power. One or both of those steps seems to have done the trick. Its 30
hours post fixes and running fine. Temp is 42C compared with the 61C
before the cleaning.

So far the only damage I've found from this episode is that one
directory on my Maxtor One Touch 250 gig external drive is not
accessible. I think my backup software was writing to it during one of
the shutdowns and this may have messed it up. I'm letting Windows
check it for errors and make repairs. This seems to take forever. I'm
about 5 hours into the process, and the progress bar is only about
three quarters of the way on "phase 4". Is this normal?
 

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