UPGRADE FROM WINDOWS 98 TO WINDOWS 2000 PRO

[JA]

I am trying to upgrade on a HP Vectra pentium II. and am
getting "WINNT32 caused an invalid page frame fault in
module KERNEL32.DLL at 017f:bff88396.
registers:
EAX=c00309c4" etc. etc. etc.

HP had me download and flash bios upgrades...still same
result. Had me try to remove my 448 mb of memory and put
in original 64 mb...still same result.

Microsoft provides free on line support for setups but
when requesting it they stop you when you can't furnish
product ID because you can't do setup...really dumb huh?

Someone suggested a clean install, but doesn't this wipe
out all my programs and data? That creates such a problem
that I probably would forget about the upgrade and live
with the slow, almost reliable win 98 os. If I sound
frustrated its because I am. Particularly with microsoft
not providing a means to obtain support for installing
their software.

Any help out there?

 

[Daniel Chang [MSFT]]

Try renaming qbconv32.dll to qbconv32.old before you do the upgrade.

--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
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This posting is provided "AS IS" without warranty either expressed or
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The views and opinions expressed in this newsgroup posting do not
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[Daniel Chang [MSFT]]

This is a problem with QuickBooks.

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting do not
necessarily express or reflect the views and / or opinions of Microsoft.