Updates Fail

J

Jon Brown

I have a series of updates to XP that fail to install. I have pasted the log
below and would appreciate any help anyone can offer. Thanks in anticipation


2009-11-30 11:07:16:171 3920 b20 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2009-11-30 11:07:16:171 3920 b20 COMAPI ---------
2009-11-30 11:07:16:171 3920 b20 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2009-11-30 11:07:16:171 3920 b20 COMAPI - Updates in request: 16
2009-11-30 11:07:16:171 3920 b20 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2009-11-30 11:07:16:171 2388 b24 Agent *************
2009-11-30 11:07:16:171 2388 b24 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2009-11-30 11:07:16:171 2388 b24 Agent *********
2009-11-30 11:07:16:171 3920 b20 COMAPI - Updates to install = 16
2009-11-30 11:07:16:171 2388 b24 Agent * Updates to install = 16
2009-11-30 11:07:16:171 3920 b20 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Office 2007
(KB934393)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{5D044840-AD68-42F5-AE2F-484443A7A252}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{DD9406D9-5515-4D30-8493-82F7EC99FAA4}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Office 2007
(KB934391)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{6C2FC5DF-B55D-4593-B885-0AF553CDDD9C}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{402B779F-9E9D-4EA6-B671-1CD61B6BAEF3}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for the
2007 Microsoft Office System (KB936514)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{79BF7A09-2C2B-4017-8304-0F16403558B0}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{33C571C2-7A82-49FF-A0B8-88241DB1D3E2}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = 2007 Microsoft Office
Suite Service Pack 1 (SP1)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{2470E441-42FA-4397-B6AE-9E5498F47962}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 6 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{B5718698-D6E7-4E54-8744-0136ED23DEF7}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{FFA61BC5-FDE6-466A-8622-8FDBC971F73D}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{CB795DF7-7719-4B14-9A5C-866C593A4A58}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{1FF75EFD-4045-4558-93CE-E4338871B710}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{60677071-E060-4A1F-AE30-F348E31370B0}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Windows XP
(KB952287)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{8079EF5C-B355-4C65-8888-8D708BEB2D87}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office PowerPoint 2007 (KB951338)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{9D5A4078-9F2E-473F-BFBE-1380CA129468}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{3BF8D206-0292-4E39-ABFC-E4E997D242C8}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for the
2007 Microsoft Office System (KB954326)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{7FF134C3-2D92-4A71-95C8-AFB47C6548F2}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{AAAC1FAE-3ADD-4FFC-ABF8-B7F28527C5D2}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office OneNote 2007 (KB950130)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{1E938A41-9727-4E69-9F41-3E7E393462FC}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{6113B9C8-1C37-4B5D-B399-7E91F8A5C009}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office Word 2007 (KB956358)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{36250CC1-76D3-4579-AFFD-EC2B5FD88886}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{84DA4E4B-3A4E-4D23-AC62-5FA16E7E203F}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for the
2007 Microsoft Office System (KB956828)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{19EBF906-DF85-4DDA-8818-E25B53AF20C0}.105
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{F591538A-2C8F-4DC4-8B17-8B07C9A851CA}.105
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office Excel 2007 (KB959997)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{9D729479-604C-4330-B0EC-EB204C0B80F3}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{9D15B10A-760F-45A4-93F5-AE24C1D3726F}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
2007 Microsoft Office System (KB960003)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{070C3030-1205-4F16-ADAE-5F4D17907377}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{320EC2EE-A638-4DB3-AA96-FDBD35A59970}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Internet Explorer 8 for
Windows XP
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{37DD5CBC-6257-4291-96A9-333FE0AAC9E5}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{3D80CE0A-0893-4D4C-BBCE-C6FAAFA94CD5}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Windows XP (KB956844)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{38D40594-4A82-41EC-A26A-3297F3940276}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{92536BAC-0BB6-43FE-B8FB-F888A86B9A73}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office 2007 (KB951550)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{0C1447DC-904E-4DCE-B208-50741D1CC65C}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{9A1E8B01-F0A9-4481-96A7-58DC58F42C91}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Microsoft
XML Core Services 4.0 Service Pack 2 (KB973688)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{4EB6F812-F2AE-43EF-9FE0-11ED711339BB}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{3E02BE6E-46DB-4105-83F5-4F0A44A04ADD}.100
2009-11-30 11:07:17:437 2388 b24 Agent WARNING: Failed to evaluate Installed
rule, updateId = {92536BAC-0BB6-43FE-B8FB-F888A86B9A73}.102, hr = 80070005
2009-11-30 11:07:22:062 2388 b24 Handler Attempting to create remote handler
process as PLANETCONTROL\Jon in session 0
2009-11-30 11:07:22:218 2388 b24 DnldMgr Preparing update for install,
updateId = {DD9406D9-5515-4D30-8493-82F7EC99FAA4}.100.
2009-11-30 11:07:22:218 964 9c4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0000) ===========
2009-11-30 11:07:22:218 964 9c4 Misc = Process:
C:\windows\system32\wuauclt.exe
2009-11-30 11:07:22:218 964 9c4 Misc = Module:
C:\windows\system32\wuaueng.dll
2009-11-30 11:07:22:218 964 9c4 Handler :::::::::::::
2009-11-30 11:07:22:218 964 9c4 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:22:218 964 9c4 Handler :::::::::
2009-11-30 11:07:22:218 964 9c4 Handler : Updates to install = 1
2009-11-30 11:07:22:218 964 9c4 Handler Extracting MSP file stored in CAB
wordconv.cab
2009-11-30 11:07:22:265 964 9c4 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:22:265 964 9c4 Handler : Batch installing 1 updates
2009-11-30 11:07:22:406 964 9c4 Handler List of MSPs in transaction:
2009-11-30 11:07:22:406 964 9c4 Handler
C:\windows\SoftwareDistribution\Download\008fcdd936bf7d77ca880d96cba7d194\img\wordconv.MSP
2009-11-30 11:07:22:406 964 9c4 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:07:27:187 964 9c4 Handler MSP Error List:
2009-11-30 11:07:27:187 964 9c4 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:07:27:187 964 9c4 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:07:27:187 964 9c4 Handler : WARNING: First failure for
update {DD9406D9-5515-4D30-8493-82F7EC99FAA4}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:07:27:203 964 9c4 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:07:27:203 964 9c4 Handler :::::::::
2009-11-30 11:07:27:203 964 9c4 Handler :: END :: Handler: MSI Install
2009-11-30 11:07:27:203 964 9c4 Handler :::::::::::::
2009-11-30 11:07:27:859 2388 b24 DnldMgr Preparing update for install,
updateId = {402B779F-9E9D-4EA6-B671-1CD61B6BAEF3}.100.
2009-11-30 11:07:27:875 964 b04 Handler :::::::::::::
2009-11-30 11:07:27:875 964 b04 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:27:875 964 b04 Handler :::::::::
2009-11-30 11:07:27:875 964 b04 Handler : Updates to install = 1
2009-11-30 11:07:27:875 964 b04 Handler Extracting MSP file stored in CAB
oartconv.cab
2009-11-30 11:07:27:921 964 b04 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:27:921 964 b04 Handler : Batch installing 1 updates
2009-11-30 11:07:28:078 964 b04 Handler List of MSPs in transaction:
2009-11-30 11:07:28:078 964 b04 Handler
C:\windows\SoftwareDistribution\Download\24bc9b6a60fd79c50a013329b2daf34d\img\oartconv.MSP
2009-11-30 11:07:28:078 964 b04 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:07:32:546 2388 978 Report REPORT EVENT:
{65B31FD8-7FA9-4DC6-A3A9-356B36B013BC} 2009-11-30
11:07:27:203-0000 1 182 101 {5D044840-AD68-42F5-AE2F-484443A7A252} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Update for Office 2007 (KB934393).
2009-11-30 11:07:33:250 964 b04 Handler MSP Error List:
2009-11-30 11:07:33:250 964 b04 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:07:33:250 964 b04 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:07:33:250 964 b04 Handler : WARNING: First failure for
update {402B779F-9E9D-4EA6-B671-1CD61B6BAEF3}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:07:33:250 964 b04 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:07:33:250 964 b04 Handler :::::::::
2009-11-30 11:07:33:250 964 b04 Handler :: END :: Handler: MSI Install
2009-11-30 11:07:33:250 964 b04 Handler :::::::::::::
2009-11-30 11:07:34:296 2388 b24 DnldMgr Preparing update for install,
updateId = {33C571C2-7A82-49FF-A0B8-88241DB1D3E2}.100.
2009-11-30 11:07:34:296 964 9c4 Handler :::::::::::::
2009-11-30 11:07:34:296 964 9c4 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:34:296 964 9c4 Handler :::::::::
2009-11-30 11:07:34:296 964 9c4 Handler : Updates to install = 1
2009-11-30 11:07:34:296 964 9c4 Handler Extracting MSP file stored in CAB
xlconv.cab
2009-11-30 11:07:34:406 964 9c4 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:34:406 964 9c4 Handler : Batch installing 1 updates
2009-11-30 11:07:34:562 964 9c4 Handler List of MSPs in transaction:
2009-11-30 11:07:34:562 964 9c4 Handler
C:\windows\SoftwareDistribution\Download\9c50f58c375d536720c74a564e5e3daa\img\xlconv.MSP
2009-11-30 11:07:34:562 964 9c4 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:07:38:437 2388 978 Report REPORT EVENT:
{A770CC71-1027-4EBD-A613-CA6DAAFF8A00} 2009-11-30
11:07:33:265-0000 1 182 101 {6C2FC5DF-B55D-4593-B885-0AF553CDDD9C} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Update for Office 2007 (KB934391).
2009-11-30 11:07:39:171 964 9c4 Handler MSP Error List:
2009-11-30 11:07:39:171 964 9c4 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:07:39:171 964 9c4 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:07:39:171 964 9c4 Handler : WARNING: First failure for
update {33C571C2-7A82-49FF-A0B8-88241DB1D3E2}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:07:39:171 964 9c4 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:07:39:171 964 9c4 Handler :::::::::
2009-11-30 11:07:39:171 964 9c4 Handler :: END :: Handler: MSI Install
2009-11-30 11:07:39:171 964 9c4 Handler :::::::::::::
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {B5718698-D6E7-4E54-8744-0136ED23DEF7}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {FFA61BC5-FDE6-466A-8622-8FDBC971F73D}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {CB795DF7-7719-4B14-9A5C-866C593A4A58}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {1FF75EFD-4045-4558-93CE-E4338871B710}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {60677071-E060-4A1F-AE30-F348E31370B0}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566}.103.
2009-11-30 11:07:39:187 964 f64 Handler :::::::::::::
2009-11-30 11:07:39:187 964 f64 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:39:187 964 f64 Handler :::::::::
2009-11-30 11:07:39:187 964 f64 Handler : Updates to install = 6
2009-11-30 11:07:39:187 964 f64 Handler Extracting MSP file stored in CAB
mainwwsp1.cab
2009-11-30 11:07:44:171 2388 978 Report REPORT EVENT:
{60CF16A2-A95D-4265-832C-DD68F7E11CB1} 2009-11-30
11:07:39:171-0000 1 182 101 {79BF7A09-2C2B-4017-8304-0F16403558B0} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for the 2007 Microsoft Office System
(KB936514).
2009-11-30 11:07:54:718 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:54:718 964 f64 Handler Extracting MSP file stored in CAB
mainmuisp1-en-us.cab
2009-11-30 11:07:55:203 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:55:203 964 f64 Handler Extracting MSP file stored in CAB
proofsp1-en-us.cab
2009-11-30 11:07:55:281 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:55:281 964 f64 Handler Extracting MSP file stored in CAB
clientsharedmuisp1-en-us.cab
2009-11-30 11:07:57:281 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:57:281 964 f64 Handler Extracting MSP file stored in CAB
proofsp1-es-es.cab
2009-11-30 11:07:57:390 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:57:390 964 f64 Handler Extracting MSP file stored in CAB
proofsp1-fr-fr.cab
2009-11-30 11:07:57:406 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:57:406 964 f64 Handler : Batch installing 6 updates
2009-11-30 11:07:58:187 964 f64 Handler List of MSPs in transaction:
2009-11-30 11:07:58:187 964 f64 Handler
C:\windows\SoftwareDistribution\Download\fae607b535f787367e3a412b9adac417\img\mainwwsp1.MSP
2009-11-30 11:07:58:187 964 f64 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:08:38:234 964 f64 Handler MSP Error List:
2009-11-30 11:08:38:234 964 f64 Handler 1: 1317 2: C:\Program
Files\Microsoft Office
2009-11-30 11:08:38:234 964 f64 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:08:38:234 964 f64 Handler : WARNING: First failure for
update {B5718698-D6E7-4E54-8744-0136ED23DEF7}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:08:38:234 964 f64 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:08:38:234 964 f64 Handler :::::::::
2009-11-30 11:08:38:234 964 f64 Handler :: END :: Handler: MSI Install
2009-11-30 11:08:38:234 964 f64 Handler :::::::::::::
2009-11-30 11:08:38:250 2388 b24 DnldMgr Preparing update for install,
updateId = {3BF8D206-0292-4E39-ABFC-E4E997D242C8}.101.
2009-11-30 11:08:38:250 964 b04 Handler :::::::::::::
2009-11-30 11:08:38:250 964 b04 Handler :: START :: Handler: MSI Install
2009-11-30 11:08:38:250 964 b04 Handler :::::::::
2009-11-30 11:08:38:250 964 b04 Handler : Updates to install = 1
2009-11-30 11:08:38:250 964 b04 Handler Extracting MSP file stored in CAB
powerpoint.cab
2009-11-30 11:08:38:875 964 b04 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:08:38:875 964 b04 Handler : Batch installing 1 updates
2009-11-30 11:08:39:015 964 b04 Handler List of MSPs in transaction:
2009-11-30 11:08:39:015 964 b04 Handler
C:\windows\SoftwareDistribution\Download\4cc38a03e4f9a4be0e32724613c5c80d\img\powerpoint.MSP
2009-11-30 11:08:39:015 964 b04 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:08:43:250 2388 978 Report REPORT EVENT:
{C3155203-F1CE-4399-8CE2-D03057422AFA} 2009-11-30
11:08:38:250-0000 1 182 101 {2470E441-42FA-4397-B6AE-9E5498F47962} 103 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: 2007 Microsoft Office Suite Service Pack 1 (SP1).
2009-11-30 11:08:43:250 2388 978 Report REPORT EVENT:
{EA74AE6D-62B8-421C-B56F-50E3F6124FFB} 2009-11-30
11:08:38:250-0000 1 183 101 {8079EF5C-B355-4C65-8888-8D708BEB2D87} 103 240006 MicrosoftUpdate Success Content
Install Installation Successful: Windows successfully installed the following
update: Update for Windows XP (KB952287)
2009-11-30 11:08:47:546 964 b04 Handler MSP Error List:
2009-11-30 11:08:47:546 964 b04 Handler 1: 1317 2: C:\Program
Files\Microsoft Office
2009-11-30 11:08:47:546 964 b04 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:08:47:546 964 b04 Handler : WARNING: First failure for
update {3BF8D206-0292-4E39-ABFC-E4E997D242C8}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:08:47:546 964 b04 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:08:47:546 964 b04 Handler :::::::::
2009-11-30 11:08:47:546 964 b04 Handler :: END :: Handler: MSI Install
2009-11-30 11:08:47:546 964 b04 Handler :::::::::::::
2009-11-30 11:08:47:546 2388 b24 DnldMgr Preparing update for install,
updateId = {AAAC1FAE-3ADD-4FFC-ABF8-B7F28527C5D2}.100.
2009-11-30 11:08:47:546 964 ba0 Handler :::::::::::::
2009-11-30 11:08:47:546 964 ba0 Handler :: START :: Handler: MSI Install
2009-11-30 11:08:47:546 964 ba0 Handler :::::::::
2009-11-30 11:08:47:546 964 ba0 Handler : Updates to install = 1
2009-11-30 11:08:47:562 964 ba0 Handler Extracting MSP file stored in CAB
ogl.cab
2009-11-30 11:08:47:796 964 ba0 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:08:47:796 964 ba0 Handler : Batch installing 1 updates
2009-11-30 11:08:47:968 964 ba0 Handler List of MSPs in transaction:
2009-11-30 11:08:47:968 964 ba0 Handler
C:\windows\SoftwareDistribution\Download\c549b7b7a0c641c3e24ec12ead4e0407\img\ogl.MSP
2009-11-30 11:08:47:968 964 ba0 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:08:52:546 2388 978 Report REPORT EVENT:
{21ABFA25-ABE9-4C2A-B3EC-020F32C34A97} 2009-11-30
11:08:47:546-0000 1 182 101 {9D5A4078-9F2E-473F-BFBE-1380CA129468} 101 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office PowerPoint 2007
(KB951338).
2009-11-30 11:08:56:656 964 ba0 Handler MSP Error List:
2009-11-30 11:08:56:656 964 ba0 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:08:56:656 964 ba0 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:08:56:656 964 ba0 Handler : WARNING: First failure for
update {AAAC1FAE-3ADD-4FFC-ABF8-B7F28527C5D2}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:08:56:656 964 ba0 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:08:56:656 964 ba0 Handler :::::::::
2009-11-30 11:08:56:656 964 ba0 Handler :: END :: Handler: MSI Install
2009-11-30 11:08:56:656 964 ba0 Handler :::::::::::::
2009-11-30 11:08:56:671 2388 b24 DnldMgr Preparing update for install,
updateId = {6113B9C8-1C37-4B5D-B399-7E91F8A5C009}.100.
2009-11-30 11:08:56:671 964 f64 Handler :::::::::::::
2009-11-30 11:08:56:671 964 f64 Handler :: START :: Handler: MSI Install
2009-11-30 11:08:56:671 964 f64 Handler :::::::::
2009-11-30 11:08:56:671 964 f64 Handler : Updates to install = 1
2009-11-30 11:08:56:671 964 f64 Handler Extracting MSP file stored in CAB
onenote.cab
2009-11-30 11:08:56:921 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:08:56:921 964 f64 Handler : Batch installing 1 updates
2009-11-30 11:08:57:046 964 f64 Handler List of MSPs in transaction:
2009-11-30 11:08:57:046 964 f64 Handler
C:\windows\SoftwareDistribution\Download\ebd726fa779a3c6dccf28a221cafc9ba\img\onenote.MSP
2009-11-30 11:08:57:046 964 f64 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:09:02:171 2388 978 Report REPORT EVENT:
{0166D5F8-F221-4C72-9AE2-D09597B6E454} 2009-11-30
11:08:56:671-0000 1 182 101 {7FF134C3-2D92-4A71-95C8-AFB47C6548F2} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for the 2007 Microsoft Office System
(KB954326).
2009-11-30 11:09:04:453 964 f64 Handler MSP Error List:
2009-11-30 11:09:04:453 964 f64 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:09:04:453 964 f64 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:09:04:453 964 f64 Handler : WARNING: First failure for
update {6113B9C8-1C37-4B5D-B399-7E91F8A5C009}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:09:04:453 964 f64 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:09:04:453 964 f64 Handler :::::::::
2009-11-30 11:09:04:453 964 f64 Handler :: END :: Handler: MSI Install
2009-11-30 11:09:04:453 964 f64 Handler :::::::::::::
2009-11-30 11:09:04:453 2388 b24 DnldMgr Preparing update for install,
updateId = {84DA4E4B-3A4E-4D23-AC62-5FA16E7E203F}.100.
 
P

PA Bear [MS MVP]

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020) in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB999999).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Jon said:
I have a series of updates to XP that fail to install. I have pasted the
log
below and would appreciate any help anyone can offer. Thanks in
anticipation.
<snip>
 
M

MowGreen

2009-11-30 11:07:17:437 2388 b24 Agent WARNING: Failed to evaluate Installed
rule, updateId = {92536BAC-0BB6-43FE-B8FB-F888A86B9A73}.102, hr = 80070005
2009-11-30 11:09:04:453 964 f64 Handler : WARNING: First failure for
update {6113B9C8-1C37-4B5D-B399-7E91F8A5C009}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders

Try a Clean boot of XP to rule out interference from the installed
security software (antivirus/security suite/etc):

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

If no joy, contact MS Support, as PABear has suggested.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



Jon said:
I have a series of updates to XP that fail to install. I have pasted the log
below and would appreciate any help anyone can offer. Thanks in anticipation


2009-11-30 11:07:16:171 3920 b20 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2009-11-30 11:07:16:171 3920 b20 COMAPI ---------
2009-11-30 11:07:16:171 3920 b20 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2009-11-30 11:07:16:171 3920 b20 COMAPI - Updates in request: 16
2009-11-30 11:07:16:171 3920 b20 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2009-11-30 11:07:16:171 2388 b24 Agent *************
2009-11-30 11:07:16:171 2388 b24 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2009-11-30 11:07:16:171 2388 b24 Agent *********
2009-11-30 11:07:16:171 3920 b20 COMAPI - Updates to install = 16
2009-11-30 11:07:16:171 2388 b24 Agent * Updates to install = 16
2009-11-30 11:07:16:171 3920 b20 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Office 2007
(KB934393)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{5D044840-AD68-42F5-AE2F-484443A7A252}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{DD9406D9-5515-4D30-8493-82F7EC99FAA4}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Office 2007
(KB934391)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{6C2FC5DF-B55D-4593-B885-0AF553CDDD9C}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{402B779F-9E9D-4EA6-B671-1CD61B6BAEF3}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for the
2007 Microsoft Office System (KB936514)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{79BF7A09-2C2B-4017-8304-0F16403558B0}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{33C571C2-7A82-49FF-A0B8-88241DB1D3E2}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = 2007 Microsoft Office
Suite Service Pack 1 (SP1)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{2470E441-42FA-4397-B6AE-9E5498F47962}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 6 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{B5718698-D6E7-4E54-8744-0136ED23DEF7}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{FFA61BC5-FDE6-466A-8622-8FDBC971F73D}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{CB795DF7-7719-4B14-9A5C-866C593A4A58}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{1FF75EFD-4045-4558-93CE-E4338871B710}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{60677071-E060-4A1F-AE30-F348E31370B0}.103
2009-11-30 11:07:16:187 2388 b24 Agent *
{D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Windows XP
(KB952287)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{8079EF5C-B355-4C65-8888-8D708BEB2D87}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.103
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office PowerPoint 2007 (KB951338)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{9D5A4078-9F2E-473F-BFBE-1380CA129468}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{3BF8D206-0292-4E39-ABFC-E4E997D242C8}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for the
2007 Microsoft Office System (KB954326)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{7FF134C3-2D92-4A71-95C8-AFB47C6548F2}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{AAAC1FAE-3ADD-4FFC-ABF8-B7F28527C5D2}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office OneNote 2007 (KB950130)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{1E938A41-9727-4E69-9F41-3E7E393462FC}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{6113B9C8-1C37-4B5D-B399-7E91F8A5C009}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office Word 2007 (KB956358)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{36250CC1-76D3-4579-AFFD-EC2B5FD88886}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{84DA4E4B-3A4E-4D23-AC62-5FA16E7E203F}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for the
2007 Microsoft Office System (KB956828)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{19EBF906-DF85-4DDA-8818-E25B53AF20C0}.105
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{F591538A-2C8F-4DC4-8B17-8B07C9A851CA}.105
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office Excel 2007 (KB959997)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{9D729479-604C-4330-B0EC-EB204C0B80F3}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{9D15B10A-760F-45A4-93F5-AE24C1D3726F}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
2007 Microsoft Office System (KB960003)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{070C3030-1205-4F16-ADAE-5F4D17907377}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{320EC2EE-A638-4DB3-AA96-FDBD35A59970}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Internet Explorer 8 for
Windows XP
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{37DD5CBC-6257-4291-96A9-333FE0AAC9E5}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{3D80CE0A-0893-4D4C-BBCE-C6FAAFA94CD5}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Windows XP (KB956844)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{38D40594-4A82-41EC-A26A-3297F3940276}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{92536BAC-0BB6-43FE-B8FB-F888A86B9A73}.102
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Security Update for
Microsoft Office 2007 (KB951550)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{0C1447DC-904E-4DCE-B208-50741D1CC65C}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{9A1E8B01-F0A9-4481-96A7-58DC58F42C91}.101
2009-11-30 11:07:16:187 2388 b24 Agent * Title = Update for Microsoft
XML Core Services 4.0 Service Pack 2 (KB973688)
2009-11-30 11:07:16:187 2388 b24 Agent * UpdateId =
{4EB6F812-F2AE-43EF-9FE0-11ED711339BB}.100
2009-11-30 11:07:16:187 2388 b24 Agent * Bundles 1 updates:
2009-11-30 11:07:16:187 2388 b24 Agent *
{3E02BE6E-46DB-4105-83F5-4F0A44A04ADD}.100
2009-11-30 11:07:17:437 2388 b24 Agent WARNING: Failed to evaluate Installed
rule, updateId = {92536BAC-0BB6-43FE-B8FB-F888A86B9A73}.102, hr = 80070005
2009-11-30 11:07:22:062 2388 b24 Handler Attempting to create remote handler
process as PLANETCONTROL\Jon in session 0
2009-11-30 11:07:22:218 2388 b24 DnldMgr Preparing update for install,
updateId = {DD9406D9-5515-4D30-8493-82F7EC99FAA4}.100.
2009-11-30 11:07:22:218 964 9c4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0000) ===========
2009-11-30 11:07:22:218 964 9c4 Misc = Process:
C:\windows\system32\wuauclt.exe
2009-11-30 11:07:22:218 964 9c4 Misc = Module:
C:\windows\system32\wuaueng.dll
2009-11-30 11:07:22:218 964 9c4 Handler :::::::::::::
2009-11-30 11:07:22:218 964 9c4 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:22:218 964 9c4 Handler :::::::::
2009-11-30 11:07:22:218 964 9c4 Handler : Updates to install = 1
2009-11-30 11:07:22:218 964 9c4 Handler Extracting MSP file stored in CAB
wordconv.cab
2009-11-30 11:07:22:265 964 9c4 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:22:265 964 9c4 Handler : Batch installing 1 updates
2009-11-30 11:07:22:406 964 9c4 Handler List of MSPs in transaction:
2009-11-30 11:07:22:406 964 9c4 Handler
C:\windows\SoftwareDistribution\Download\008fcdd936bf7d77ca880d96cba7d194\img\wordconv.MSP
2009-11-30 11:07:22:406 964 9c4 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:07:27:187 964 9c4 Handler MSP Error List:
2009-11-30 11:07:27:187 964 9c4 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:07:27:187 964 9c4 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:07:27:187 964 9c4 Handler : WARNING: First failure for
update {DD9406D9-5515-4D30-8493-82F7EC99FAA4}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:07:27:203 964 9c4 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:07:27:203 964 9c4 Handler :::::::::
2009-11-30 11:07:27:203 964 9c4 Handler :: END :: Handler: MSI Install
2009-11-30 11:07:27:203 964 9c4 Handler :::::::::::::
2009-11-30 11:07:27:859 2388 b24 DnldMgr Preparing update for install,
updateId = {402B779F-9E9D-4EA6-B671-1CD61B6BAEF3}.100.
2009-11-30 11:07:27:875 964 b04 Handler :::::::::::::
2009-11-30 11:07:27:875 964 b04 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:27:875 964 b04 Handler :::::::::
2009-11-30 11:07:27:875 964 b04 Handler : Updates to install = 1
2009-11-30 11:07:27:875 964 b04 Handler Extracting MSP file stored in CAB
oartconv.cab
2009-11-30 11:07:27:921 964 b04 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:27:921 964 b04 Handler : Batch installing 1 updates
2009-11-30 11:07:28:078 964 b04 Handler List of MSPs in transaction:
2009-11-30 11:07:28:078 964 b04 Handler
C:\windows\SoftwareDistribution\Download\24bc9b6a60fd79c50a013329b2daf34d\img\oartconv.MSP
2009-11-30 11:07:28:078 964 b04 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:07:32:546 2388 978 Report REPORT EVENT:
{65B31FD8-7FA9-4DC6-A3A9-356B36B013BC} 2009-11-30
11:07:27:203-0000 1 182 101 {5D044840-AD68-42F5-AE2F-484443A7A252} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Update for Office 2007 (KB934393).
2009-11-30 11:07:33:250 964 b04 Handler MSP Error List:
2009-11-30 11:07:33:250 964 b04 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:07:33:250 964 b04 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:07:33:250 964 b04 Handler : WARNING: First failure for
update {402B779F-9E9D-4EA6-B671-1CD61B6BAEF3}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:07:33:250 964 b04 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:07:33:250 964 b04 Handler :::::::::
2009-11-30 11:07:33:250 964 b04 Handler :: END :: Handler: MSI Install
2009-11-30 11:07:33:250 964 b04 Handler :::::::::::::
2009-11-30 11:07:34:296 2388 b24 DnldMgr Preparing update for install,
updateId = {33C571C2-7A82-49FF-A0B8-88241DB1D3E2}.100.
2009-11-30 11:07:34:296 964 9c4 Handler :::::::::::::
2009-11-30 11:07:34:296 964 9c4 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:34:296 964 9c4 Handler :::::::::
2009-11-30 11:07:34:296 964 9c4 Handler : Updates to install = 1
2009-11-30 11:07:34:296 964 9c4 Handler Extracting MSP file stored in CAB
xlconv.cab
2009-11-30 11:07:34:406 964 9c4 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:34:406 964 9c4 Handler : Batch installing 1 updates
2009-11-30 11:07:34:562 964 9c4 Handler List of MSPs in transaction:
2009-11-30 11:07:34:562 964 9c4 Handler
C:\windows\SoftwareDistribution\Download\9c50f58c375d536720c74a564e5e3daa\img\xlconv.MSP
2009-11-30 11:07:34:562 964 9c4 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:07:38:437 2388 978 Report REPORT EVENT:
{A770CC71-1027-4EBD-A613-CA6DAAFF8A00} 2009-11-30
11:07:33:265-0000 1 182 101 {6C2FC5DF-B55D-4593-B885-0AF553CDDD9C} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Update for Office 2007 (KB934391).
2009-11-30 11:07:39:171 964 9c4 Handler MSP Error List:
2009-11-30 11:07:39:171 964 9c4 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:07:39:171 964 9c4 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:07:39:171 964 9c4 Handler : WARNING: First failure for
update {33C571C2-7A82-49FF-A0B8-88241DB1D3E2}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:07:39:171 964 9c4 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:07:39:171 964 9c4 Handler :::::::::
2009-11-30 11:07:39:171 964 9c4 Handler :: END :: Handler: MSI Install
2009-11-30 11:07:39:171 964 9c4 Handler :::::::::::::
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {B5718698-D6E7-4E54-8744-0136ED23DEF7}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {FFA61BC5-FDE6-466A-8622-8FDBC971F73D}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {CB795DF7-7719-4B14-9A5C-866C593A4A58}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {1FF75EFD-4045-4558-93CE-E4338871B710}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {60677071-E060-4A1F-AE30-F348E31370B0}.103.
2009-11-30 11:07:39:187 2388 b24 DnldMgr Preparing update for install,
updateId = {D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566}.103.
2009-11-30 11:07:39:187 964 f64 Handler :::::::::::::
2009-11-30 11:07:39:187 964 f64 Handler :: START :: Handler: MSI Install
2009-11-30 11:07:39:187 964 f64 Handler :::::::::
2009-11-30 11:07:39:187 964 f64 Handler : Updates to install = 6
2009-11-30 11:07:39:187 964 f64 Handler Extracting MSP file stored in CAB
mainwwsp1.cab
2009-11-30 11:07:44:171 2388 978 Report REPORT EVENT:
{60CF16A2-A95D-4265-832C-DD68F7E11CB1} 2009-11-30
11:07:39:171-0000 1 182 101 {79BF7A09-2C2B-4017-8304-0F16403558B0} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for the 2007 Microsoft Office System
(KB936514).
2009-11-30 11:07:54:718 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:54:718 964 f64 Handler Extracting MSP file stored in CAB
mainmuisp1-en-us.cab
2009-11-30 11:07:55:203 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:55:203 964 f64 Handler Extracting MSP file stored in CAB
proofsp1-en-us.cab
2009-11-30 11:07:55:281 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:55:281 964 f64 Handler Extracting MSP file stored in CAB
clientsharedmuisp1-en-us.cab
2009-11-30 11:07:57:281 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:57:281 964 f64 Handler Extracting MSP file stored in CAB
proofsp1-es-es.cab
2009-11-30 11:07:57:390 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:57:390 964 f64 Handler Extracting MSP file stored in CAB
proofsp1-fr-fr.cab
2009-11-30 11:07:57:406 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:07:57:406 964 f64 Handler : Batch installing 6 updates
2009-11-30 11:07:58:187 964 f64 Handler List of MSPs in transaction:
2009-11-30 11:07:58:187 964 f64 Handler
C:\windows\SoftwareDistribution\Download\fae607b535f787367e3a412b9adac417\img\mainwwsp1.MSP
2009-11-30 11:07:58:187 964 f64 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:08:38:234 964 f64 Handler MSP Error List:
2009-11-30 11:08:38:234 964 f64 Handler 1: 1317 2: C:\Program
Files\Microsoft Office
2009-11-30 11:08:38:234 964 f64 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:08:38:234 964 f64 Handler : WARNING: First failure for
update {B5718698-D6E7-4E54-8744-0136ED23DEF7}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:08:38:234 964 f64 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:08:38:234 964 f64 Handler :::::::::
2009-11-30 11:08:38:234 964 f64 Handler :: END :: Handler: MSI Install
2009-11-30 11:08:38:234 964 f64 Handler :::::::::::::
2009-11-30 11:08:38:250 2388 b24 DnldMgr Preparing update for install,
updateId = {3BF8D206-0292-4E39-ABFC-E4E997D242C8}.101.
2009-11-30 11:08:38:250 964 b04 Handler :::::::::::::
2009-11-30 11:08:38:250 964 b04 Handler :: START :: Handler: MSI Install
2009-11-30 11:08:38:250 964 b04 Handler :::::::::
2009-11-30 11:08:38:250 964 b04 Handler : Updates to install = 1
2009-11-30 11:08:38:250 964 b04 Handler Extracting MSP file stored in CAB
powerpoint.cab
2009-11-30 11:08:38:875 964 b04 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:08:38:875 964 b04 Handler : Batch installing 1 updates
2009-11-30 11:08:39:015 964 b04 Handler List of MSPs in transaction:
2009-11-30 11:08:39:015 964 b04 Handler
C:\windows\SoftwareDistribution\Download\4cc38a03e4f9a4be0e32724613c5c80d\img\powerpoint.MSP
2009-11-30 11:08:39:015 964 b04 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:08:43:250 2388 978 Report REPORT EVENT:
{C3155203-F1CE-4399-8CE2-D03057422AFA} 2009-11-30
11:08:38:250-0000 1 182 101 {2470E441-42FA-4397-B6AE-9E5498F47962} 103 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: 2007 Microsoft Office Suite Service Pack 1 (SP1).
2009-11-30 11:08:43:250 2388 978 Report REPORT EVENT:
{EA74AE6D-62B8-421C-B56F-50E3F6124FFB} 2009-11-30
11:08:38:250-0000 1 183 101 {8079EF5C-B355-4C65-8888-8D708BEB2D87} 103 240006 MicrosoftUpdate Success Content
Install Installation Successful: Windows successfully installed the following
update: Update for Windows XP (KB952287)
2009-11-30 11:08:47:546 964 b04 Handler MSP Error List:
2009-11-30 11:08:47:546 964 b04 Handler 1: 1317 2: C:\Program
Files\Microsoft Office
2009-11-30 11:08:47:546 964 b04 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:08:47:546 964 b04 Handler : WARNING: First failure for
update {3BF8D206-0292-4E39-ABFC-E4E997D242C8}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:08:47:546 964 b04 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:08:47:546 964 b04 Handler :::::::::
2009-11-30 11:08:47:546 964 b04 Handler :: END :: Handler: MSI Install
2009-11-30 11:08:47:546 964 b04 Handler :::::::::::::
2009-11-30 11:08:47:546 2388 b24 DnldMgr Preparing update for install,
updateId = {AAAC1FAE-3ADD-4FFC-ABF8-B7F28527C5D2}.100.
2009-11-30 11:08:47:546 964 ba0 Handler :::::::::::::
2009-11-30 11:08:47:546 964 ba0 Handler :: START :: Handler: MSI Install
2009-11-30 11:08:47:546 964 ba0 Handler :::::::::
2009-11-30 11:08:47:546 964 ba0 Handler : Updates to install = 1
2009-11-30 11:08:47:562 964 ba0 Handler Extracting MSP file stored in CAB
ogl.cab
2009-11-30 11:08:47:796 964 ba0 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:08:47:796 964 ba0 Handler : Batch installing 1 updates
2009-11-30 11:08:47:968 964 ba0 Handler List of MSPs in transaction:
2009-11-30 11:08:47:968 964 ba0 Handler
C:\windows\SoftwareDistribution\Download\c549b7b7a0c641c3e24ec12ead4e0407\img\ogl.MSP
2009-11-30 11:08:47:968 964 ba0 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:08:52:546 2388 978 Report REPORT EVENT:
{21ABFA25-ABE9-4C2A-B3EC-020F32C34A97} 2009-11-30
11:08:47:546-0000 1 182 101 {9D5A4078-9F2E-473F-BFBE-1380CA129468} 101 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office PowerPoint 2007
(KB951338).
2009-11-30 11:08:56:656 964 ba0 Handler MSP Error List:
2009-11-30 11:08:56:656 964 ba0 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:08:56:656 964 ba0 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:08:56:656 964 ba0 Handler : WARNING: First failure for
update {AAAC1FAE-3ADD-4FFC-ABF8-B7F28527C5D2}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:08:56:656 964 ba0 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:08:56:656 964 ba0 Handler :::::::::
2009-11-30 11:08:56:656 964 ba0 Handler :: END :: Handler: MSI Install
2009-11-30 11:08:56:656 964 ba0 Handler :::::::::::::
2009-11-30 11:08:56:671 2388 b24 DnldMgr Preparing update for install,
updateId = {6113B9C8-1C37-4B5D-B399-7E91F8A5C009}.100.
2009-11-30 11:08:56:671 964 f64 Handler :::::::::::::
2009-11-30 11:08:56:671 964 f64 Handler :: START :: Handler: MSI Install
2009-11-30 11:08:56:671 964 f64 Handler :::::::::
2009-11-30 11:08:56:671 964 f64 Handler : Updates to install = 1
2009-11-30 11:08:56:671 964 f64 Handler Extracting MSP file stored in CAB
onenote.cab
2009-11-30 11:08:56:921 964 f64 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2009-11-30 11:08:56:921 964 f64 Handler : Batch installing 1 updates
2009-11-30 11:08:57:046 964 f64 Handler List of MSPs in transaction:
2009-11-30 11:08:57:046 964 f64 Handler
C:\windows\SoftwareDistribution\Download\ebd726fa779a3c6dccf28a221cafc9ba\img\onenote.MSP
2009-11-30 11:08:57:046 964 f64 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2009-11-30 11:09:02:171 2388 978 Report REPORT EVENT:
{0166D5F8-F221-4C72-9AE2-D09597B6E454} 2009-11-30
11:08:56:671-0000 1 182 101 {7FF134C3-2D92-4A71-95C8-AFB47C6548F2} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for the 2007 Microsoft Office System
(KB954326).
2009-11-30 11:09:04:453 964 f64 Handler MSP Error List:
2009-11-30 11:09:04:453 964 f64 Handler 1: 1317 2: C:\Program Files\Common
Files
2009-11-30 11:09:04:453 964 f64 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2009-11-30 11:09:04:453 964 f64 Handler : WARNING: First failure for
update {6113B9C8-1C37-4B5D-B399-7E91F8A5C009}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = CreateFolders
2009-11-30 11:09:04:453 964 f64 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2009-11-30 11:09:04:453 964 f64 Handler :::::::::
2009-11-30 11:09:04:453 964 f64 Handler :: END :: Handler: MSI Install
2009-11-30 11:09:04:453 964 f64 Handler :::::::::::::
2009-11-30 11:09:04:453 2388 b24 DnldMgr Preparing update for install,
updateId = {84DA4E4B-3A4E-4D23-AC62-5FA16E7E203F}.100.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top