Updated programs won't connect with internet.

[Guest]

All of my software worked fine, but as I update for new version it no longer
connects to the internet.

I have made exceptions in my firewall and my Symantec malware protection
(several times, meaning that I took them off the exception list and put them
back in again), I have shut down Windows Defender, and I have uninstalled
Spyware Doctor. I have reset my winsock, I have tried running programs as an
administrator. I have tried connecting on multiple networks. Nothing has any
effect.

The two programs that this is happening to are Ebay Blackthorne (a
storefront manager for companies with and Ebay presence) and Gran Paradiso,
the alpha testing version for the next Firefox. At first I thought it was a
software issue, but when these two independent packages both came up with the
same problem I became suspicious.

Anything anyone can suggest..please!

 

[Guest]

Often you need to completely uninstall earlier versions before you can
install an update correctly and have it work right. Vista uninstaller does a
poor job of this and leaves install/uninstall debris on your system that must
be removed before normal install process can occur. Details in this tutorial.

http://www.vistax64.com/tutorials/87249-unable-install-latest-version-program-vista.html