Update error

[Guest]

I'm also getting error 0X800b0003 after installing, removing,re-booting and
re-installling Defender. Update works fine in everything else. When I try
to update Defender I get the above error message and the text: 'The form
specified for the subject is not one supported or known by the specified
trust provider.' The program seems to scan O.K. and the install was
unremarkable. Any ideas?

 

[Guest]

Hello Larry,

Go to Windows Update, and check for critical Updates.
Еиçеl

 

[Guest]

Hi, Engel - unfortunately update works just fine. The OS is XP (home) with
SP 2. No other apparent problems. MS spyware worked well. The problem
started with defender. Thanx. Larry

 

[Bill Sanderson]

Windows Update worked fine, but did not bring in signatures for Windows
Defender?

I've seen a handful of other messages with a similar error number and text
description. I don't have a fix or workaround to recommend, I'm afraid. It
does seem to me that some aspect of Windows Defender is not getting fully
registered --so that Windows Update is not aware that the signatures are
needed on the system, for example--but I don't have a clear idea of how to
fix it yet.

--

 

[Guest]

Hi, Bill - one more thing - Defender version is 1.1.1051.0, Engine Version is
1.1.1185.0 and Signature Version is 1.0.0.0 - these appear to be the usual
numbers. My question is: has anyone downloaded a newer version of the
signatures. Do they exist? Larry

 

[Bill Sanderson]

Indeed there are newer signatures--at least two versions since then, and the
vast majority of users have received them. I'll revisit this thread later
when I get more time and see what else I can think of that might improve
things for you.

--

 

[Guest]

Thanx, Bill. One other thing I've tried is to clean up the registry. No
luck although there was lots of junk left lying around from MS Anti-Spyware.
(it did work well!) I look forward to your advice. Larry

 

[Bill Sanderson]

http://support.microsoft.com/default.aspx?scid=kb;en-us;813442

This article involves a similar error number, but relates to Windows Update.

However, it may be worth trying the steps involved anyway, even though
Windows Update appears well and fine.

The other things I think of are update or repair installs--Start, control
panel, add or remove programs, Windows Defender, and either:

update:
change, update

repair
"click here for support information", repair.


--

 

[Guest]

Bill - tried your suggestions and re-booted. No luck! Being paranoid, I
also temporarily disabled Norton Security (I've seen problems with it
before). Still no luck. Fortunately this is not a serious problem, only
interesting, as I still have As-Aware installed. Thanks again for your
thoughts. Larry

 

[Bill Sanderson]

If you go to WindowsUpdate, are you offered updates for Microsoft
Antispyware, and do you get an error if you try to apply those?

--

 

[Guest]

No, nothing. AU keeps the system up to date but seems to nothing about
Defender.

 

[Bill Sanderson]

Someone else posted that reinstalling over the existing install kicked
updates loose for him. I'm not sure he had the same error, but this may be
worth a try.

--

 

[Guest]

No joy! The re-install looked quite normal but got the same old error
message.

 

[Guest]

I also have the same error, have Installed, Un-installed, cleaned Reg. ran
windows update but only 2 files showed up for update no Defender files. The
old version worked fine and whish I could go back to it but I cannot find it
curently.

 

[Guest]

Hello Keith,

Try here:
www.filehippo.com

Еиçеl
--

 

[Guest]

F Y I - I just downloaded the Defender installation file again in the hopes
that perhaps something had been repaired in it over the last week. After the
usual clean-up and re-installation, the usual error message! (see above)
AARRGH

 

[Bill Sanderson]

Larry - Keith's error is one that several folks have stated is cleared up by
applying all critical security patches. Windows Installer 3.1 is among
those--and some have said that re-applying that update has resolved this.

--

 

[Bill Sanderson]

I think that I'm seeing messages stating that your issue should be
resolvable by applying all critical security patches, including Windows
Installer 3.1--or perhaps re-applying that one.

--

 

[Guest]

Bill - I'll give that a try and get back to you! Thanx Larry

 

[Guest]

Nope! Still the same old error messages and the update still offers the same
updates that I don't currently need. AU last installed four updates on Feb.
18.