Update does not work

G

Guest

Posting here because the NNTP interface disappeared from
OE and if anyone has directions for configuring it again,
I'd appreciate it or a link because the web interface is
slow and awkward.
I downloaded MSFT Anti-Sp since it came out. I applied
the first Beta upgrade and there was recently a second
Beta upgrade released at the link below. I installed it
twice (Wizard said successfully). From this link:

http://www.microsoft.com/downloads/details.aspx?
familyid=321CD7A2-6A57-4C57-A8BD-
DBF62EDA9671&displaylang=en

Here's the confusion that is unfortunately sometimes so
typical of people on the Redmond campus.

1) The link says it will upgrade. It of course does not.

If you are using a previous version you can simply
upgrade to the refreshed version. The version number of
the refreshed version is 1.0.509. To check the version
number, click About Microsoft AntiSpyware. on the Help
menu.

2)My version stays as Antispyware Beta 1 Microsoft
AntiSpyware Version: 1.0.501.

3) If I need to reboot to complete the upgrade install
there was no information either on the Wizard as their
usually would be or on the download information.

Is anyone having any trouble upgrading to this second
refreshed Beta 1.0.509 because running it several times
doesn't get it changed to that version.

Tia,

Chad Harris
 
P

Pat

I am having the same problem. I tried it by just
installing over the original. No change. I uninstalled and
did a clean install still no change to the version number.
 
P

pat

-----Original Message-----
Posting here because the NNTP interface disappeared from
OE and if anyone has directions for configuring it again,
I'd appreciate it or a link because the web interface is
slow and awkward.
I downloaded MSFT Anti-Sp since it came out. I applied
the first Beta upgrade and there was recently a second
Beta upgrade released at the link below. I installed it
twice (Wizard said successfully). From this link:

http://www.microsoft.com/downloads/details.aspx?
familyid=321CD7A2-6A57-4C57-A8BD-
DBF62EDA9671&displaylang=en

Here's the confusion that is unfortunately sometimes so
typical of people on the Redmond campus.

1) The link says it will upgrade. It of course does not.

If you are using a previous version you can simply
upgrade to the refreshed version. The version number of
the refreshed version is 1.0.509. To check the version
number, click About Microsoft AntiSpyware. on the Help
menu.

2)My version stays as Antispyware Beta 1 Microsoft
AntiSpyware Version: 1.0.501.

3) If I need to reboot to complete the upgrade install
there was no information either on the Wizard as their
usually would be or on the download information.

Is anyone having any trouble upgrading to this second
refreshed Beta 1.0.509 because running it several times
doesn't get it changed to that version.

Tia,

Chad Harris

Same problem with me. Tried both ways, installed over the
original, no change in version number. Uninstalled and did
a clean install still no change in version number.

Anyone else have a suggestion?
 
F

Frank Saunders, MS-MVP, IE/OE

At this time, support for the beta version of Microsoft Windows AntiSpyware
is being provided through the following Microsoft newsgroups:

- microsoft.private.security.spyware.announcements
- microsoft.private.security.spyware.appcompat
- microsoft.private.security.spyware.general
- microsoft.private.security.spyware.install
- microsoft.private.security.spyware.networking
- microsoft.private.security.spyware.signatures
- microsoft.private.security.spyware.onlinecommunity

These newsgroups can be accessed via NNTP or HTTP.

To access these newsgroups using HTTP, please go to the following location:

http://communities.microsoft.com/newsgroups/default.asp?ICP=spyware&sLCID=us

To access these newsgroups using NNTP, please use the following information
for your NNTP client (such as Microsoft Outlook Express):

- NNTP Server: privatenews.microsoft.com
- Account name: privatenews\spyware
- Password: spyware

NOTE: No password will be required via the HTTP link
 
C

Chad Harris

Frank--

Thanks much as always.

I found the problem that was as simple as realizing that this is handled
through a different news server privatenews.microsoft.com and it was listed
below all my other groups alphabetically. But this does not solve the
problem that I can't get AS to update to version 509 and it doesn't matter
if I use the updated download or this tip posted on these groups:

reinstall msantispyware.exe or msantispywareinstall.exe ?

the one with install is the new one.

Do you know or does MSFT (some of them post on these groups) know what the
problem is?

Chad Harris
______________________
 
A

AuntieKate

It does say on the MS website that current users do not need to download the
new version as it will be received with updates. Having said that I have
several times tried a forced update today and I am told that I am up-to-date
(v501). A clean install on another PC put on v509 and the data
definitions updated. Although it said it was updating to 5689, the update
shows as 5691. Why am I being left out?

AuntieKate
 
A

AuntieKate

Well, I have got 5691, but still no sign of the updated version of the
software.

AuntieKate
 

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