update does not apply to your system error when the system is corr

R

Rogueninja

I am trying to download an update that removes the "Driver has stopped
working and Recovered" error but when I try to run the update (I have a
Compaq T2080 Notebook with Windows Vista Home Premium) it says that it
doesn't apply to my system. I downloaded the one for 32bit systems, so isn't
that the right update? Any help would be greatly appreciated.
 
H

helpherb

Hard to say without knowing which update you are trying to install. Go here
http://support.microsoft.com/default.aspx/ph/11732 and enter the update
number and it will explain the applicability of the update.

For example, the error message you mention (or one similar) occurs on
systems with nVidia graphics cards and older drivers. If you try to install
this and don't have and nVidia card, it won't install.
 
R

romanom

Check under installed updates to make sure it's not already installed. Also,
not every update is for every system, many updates are specific to certain
software/drivers and/or components.

For installed update

Control Panel > (left upper corner) View installed updates

Check the list for KB940105 (FYI: didn't apply to my system either)

http://support.microsoft.com/Default.aspx?kbid=940105
 

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