Ade said:
I have found that some additional unwelcome options have
installed themselves in my menu bar under the tools
option.
How can I get rid of them? I cannot find any help topics
on customising the menu bar in the way you can in MS
Word, Excel etc.
Thanks
Try the following and see if they will help:
How to get rid of unwanted toolbars
Utility: Internet Explorer Toolbar settings utility.
http://www.mvps.org/sramesh2k/IEFAQ.htm
And
http://www.mvps.org/sramesh2k/IEFAQ.htm#noaddressband
After performing the above, you should also do the following:
It is also possible you have parasites, spyware, adware,
malware, or hijackware on your system causing the problem.
Download and install, you *must* update the programs prior
to running to be sure they have the latest definitions, then
run the programs below. They are free and very effective. Be
sure to run both SpyBot and Adaware, as what one does
not detect the other may. It is important that you follow all
directions carefully:
It is important that you run the programs in the order that they are listed
here.
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
or
http://majorgeeks.com/download2471.html
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
AdAware Free:
Manual updates: Scroll down to Updates Available -
http://lavasoft.element5.com/support/download
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
or
http://tinyurl.com/2atxk
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is. Most
of
what it lists will be harmless or even required, so DO NOT fix anything yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/
Go to the HiJackThis section on the forum list and click to open. You can
post as a guest. It's also a good site to keep for reference. The experts
there will analyze the log and report back the results. Please allow at
least a few hours or a days time for a response.
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
Help with Hijackware & Scumware Information:
HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/
The Tutorial if you want to know more about the results or the .log file.
http://www.merijn.org/htlogtutorial.html
also
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
Here is information on how to help protect your system:
Practice Safe Hex
http://www.claymania.com/safe-hex.html
This program helps control parasites, spyware, adware, and malware that may
get on your system:
SpywareBlaster: Free
http://www.javacoolsoftware.com/spywareblaster.html
Hope this helps.
Jan
