unmountable boot volume

G

Grace

I have a user... running XP... when the system tries to boot, he gets the
dreaded blue screen with the stop error Unmountable_boot_error
Stop:blush:xooooooEd... Ox82f60590, oxc000009c, oxoooooooo, oxoooooooo

I have searched and the only thing I have found is to try recovery
console....

Can anyone lead me to more information ...

Thanks..
Grace
 
B

Benjamin Rybinski

Grace said:
I have a user... running XP... when the system tries to boot, he gets the
dreaded blue screen with the stop error Unmountable_boot_error
Stop:blush:xooooooEd... Ox82f60590, oxc000009c, oxoooooooo, oxoooooooo

I have searched and the only thing I have found is to try recovery
console....

Can anyone lead me to more information ...

Thanks..
Grace
This can be one of two things your harddrive is bad or you master boot
record is corrupted. You can boot into recovery consle and fix the
master boot record i would also reccomnd running ckdsk.
 
G

Grace

I will try both of those... thanks

Benjamin Rybinski said:
This can be one of two things your harddrive is bad or you master boot
record is corrupted. You can boot into recovery consle and fix the
master boot record i would also reccomnd running ckdsk.
 
R

Ron Martell

Grace said:
I have a user... running XP... when the system tries to boot, he gets the
dreaded blue screen with the stop error Unmountable_boot_error
Stop:blush:xooooooEd... Ox82f60590, oxc000009c, oxoooooooo, oxoooooooo

I have searched and the only thing I have found is to try recovery
console....

Can anyone lead me to more information ...

Thanks..
Grace

Try booting your machine to the XP Recovery Console and then entering
the command:

CHKDSK C: /R

Just entering CHKDSK with no parameters will not repair any problems
that do exist.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
 
G

Grace

I tried the chkdsk and it said the volume appears to contain 1 or more
unrecoverable problems...

???
 
M

Malke

Grace said:
I tried the chkdsk and it said the volume appears to contain 1 or more
unrecoverable problems...

???

(excessive cross-posting reduced)

Sounds like the drive has failed. You can try using a diagnostic utility
from the hard drive mftr.'s website. Download the file and make a
bootable floppy or cd with it. Boot with the media and do a thorough
test. If the drive has physical errors, replace it.

Malke
 

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