A
amy
I know that this is a common problem and easily fixed,
but I'm a little mixed up.
When I first received the unmountable boot volume error,
I called Dell; their service rep told me I needed the
XP "reinstallation CD" that came with my system. I do not
have this CD nor can I remember ever having it. I do have
a service pack from the spring of 2002, but nothing
happens when I load the CD in the drive and try to boot
up the system. The Dell rep said there was absolutely
nothing I could do if I didn't have the reinstallation CD.
Is there a way to order or download this CD from
Microsoft, or a service pack that will work? Is there
something I should be doing when I load my service pack?
Should I take it in to someone? It's frustrating to know
this is so simple, and I miss my computer, so any help
would be endlessly appreciated. THANK YOU!
Amy
but I'm a little mixed up.
When I first received the unmountable boot volume error,
I called Dell; their service rep told me I needed the
XP "reinstallation CD" that came with my system. I do not
have this CD nor can I remember ever having it. I do have
a service pack from the spring of 2002, but nothing
happens when I load the CD in the drive and try to boot
up the system. The Dell rep said there was absolutely
nothing I could do if I didn't have the reinstallation CD.
Is there a way to order or download this CD from
Microsoft, or a service pack that will work? Is there
something I should be doing when I load my service pack?
Should I take it in to someone? It's frustrating to know
this is so simple, and I miss my computer, so any help
would be endlessly appreciated. THANK YOU!
Amy