unknown software exception

[Racer_X]

Hello,

Have a user who runs 5 or 6 IE windows at a time. 2.0 cpu, 2gig ram.

About twice a day IE will crash giving the following error:

"The exception unknown software exception (0x0eedfade) occurred in the
application at location 0x7c81eb33."

When he hits "OK" all the IE windows close. Other open apps are not
affected.

The 0x0eedfade and 0x7c81eb33 are different each time.

The issue seems arbitrary - we cannot recreate it at will.

An help greatly apprecated!! Thank you!!

Racerx

 

[Frank Saunders, MS-MVP OE]

Hello,

Have a user who runs 5 or 6 IE windows at a time. 2.0 cpu, 2gig ram.

About twice a day IE will crash giving the following error:

"The exception unknown software exception (0x0eedfade) occurred in the
application at location 0x7c81eb33."

When he hits "OK" all the IE windows close. Other open apps are not
affected.

The 0x0eedfade and 0x7c81eb33 are different each time.

The issue seems arbitrary - we cannot recreate it at will.

An help greatly apprecated!! Thank you!!

Racerx

He might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE
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http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/