"unknown error" - "error desconocido"

G

Guest

Everytime I try to empty my deleted messages appears "Unknown message" and
stop working... any solution?
 
F

Frank Saunders, MS-MVP OE/WM

mjv said:
Everytime I try to empty my deleted messages appears "Unknown message" and
stop working... any solution?

Can you drag them to Junk Mail?
 
G

Guest

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for email stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 

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