Uninstalling A Device Driver

[Guest]

I have a USB device (cell phone) that is showing up fine in Device Manager,
however, it and the computer are not communicating. You know... when you
plug in a USB device & get the little yellow pop-up bubble at the bottom...
Anyway, I decided to uninstall & reinstall the device driver. Every single
time, it hangs when I click on yes to complete the uninstall. Then, it comes
up "not responding". Anyone have any ideas why this is happening? Is there
another way to uninstall drivers? Thanks!

Sheri

 

[Guest]

Rich,

Thanks for the help, but that didn't work, either (sigh). It won't let me
remove *anything*. It hangs at the Confirm Device Removal box after I click

 

[Rich Barry]

Sheri, did you have all your USB Devices disconnected before you
attempted to Uninstall the USB Controllers?

 

[Rich Barry]

Sheri, go back into Device Manager>USB Controllers. rt click on each one
and choose Uninstall. Restart and let WinXP
reinstall them.