Uninstalled Office 2007 trial, Outlook 2003 can't do IMAP or new P

[Guest]

I installed the trial version of Office 2007 over Office Small Business 2003.
I pretty quickly decided not to upgrade, so I uninstalled the trial with
Add/Remove Programs. The first hiccup was that I needed to reinstall 2003. I
elected to completely uninstall (what was left of) 2003 and install fresh.

So now I've installed my original Office 2003 Small Business. Outlook opens
but does not display my IMAP pst folder. I go into E-mail Accounts and check
my IMAP account settings. When I click Next to save, I get this error
message: "The IMAP store could not be properly updated. You may want to
restart Outlook before proceeding."

I get the same error if I delete the IMAP account and recreate it.

Additionally, I cannot create a new pst file through any avenue. If I go to
File>New>Outlook Data File, the Type of Storage list is blank and I cannot do
anything but cancel. Same through Options, Mail Setup tab, Data Files, and
click the Add button.

Thanks for any help. This is infuriating! I've already tried reinstalling a
second time. If it weren't for the fact that I need to maintain Outlook to
provide technical assistance for my office, I ditch it for Thunderbird in a
flash.

 

[Roady [MVP]]

After a downgrade it is recommended to recreate your mail profile through
Control Panel-> Mail-> Show Profiles.
For more detailed instructions see
http://www.howto-outlook.com/faq/newprofile.htm

 

[Guest]

Thanks for the suggestion! It didn't solve the problem, but perhaps it adds
more evidence of what's wrong. After giving my new profile a name, I get this
error message: "There was an error locating one of the items needed to
complete this operation. It might have been deleted."

The rest of the setup process is skipped, and I am left with a Mail window
with the old and new accounts listed, but I still cannot configure a new data
file.

 

[agradwell]

I am having exactly the same problem. I have re-installed Outlook 2003
after 2007 Beta expired, and cannot now create an IMAP account in
Outlook 2003 and get the same error message as you: "The IMAP store
could not be properly updated. You may want to restart Outlook before
proceeding."

I also followed Roady [MVP]'s instructions to create a new profile,
and got the same error message: "There was an error locating one of
the items needed to
complete this operation. It might have been deleted."

I also had problems with my Rules when I returned to Outlook 2003, but
have finally resolved them now.

Is there a way of completely uninstalling Outlook 2003, so all these
old, seemingly corrupted, settings are deleted or re-set?

 

[Guest]

I solved it!! Here's what I did, though not all of the steps may be necessary:

- Reinstall Outlook 2007 (current pst files and IMAP settings work just fine)
- Use the 2007 Setup.exe to uninstall
- Moved my Documents and Settings\username\Local Settings\Application
Data\Microsoft\Outlook\ folder to my desktop
- Reinstall Outlook 2003
- Use the Mail control panel to set up a new profile for my IMAP account
before first launch of Outlook
- Run Outlook and open my older data files and move all my messages,
contacts, etc to new Personal Folder

Hope this works for you, too!

GP