Uninstall Problem

[R W Stewart]

When trying to uninstall Norton (which is not working), I get message that
"setup has stopped working". After reviewing comments of others on this
subject I installed Advanced Uninstall Pro. When I ran this program to
uninstall Norton, I got message "This application has failed to start because
cclU.dll was not found. Reinstalling the application may fix this problem".

I am a relative neophyte with computers and I don't know how to proceed.
Can anyone help me?

 

[John Barnett MVP]

Have you tried using the Norton removal Tool? See:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Once you have removed Norton don't even think of re-installing it. Norton
products are not something I recommend.


--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..