Unable to use the "Set up Faxing" option under printers and faxes

[Guest]

First I tried to get fax services by adding the fax service component in the
control panel/add programs/add windows component. It couldn't find several
files in C:j386 and asked me to insert a SP2 CD, which I don't have.

On the second time through I clicked that it should set up the services
without those files. (There were about 6)

Then I found "Set up Faxing" under Printers and faxes. It appeared to set
something up. I even got a message under Start/all programs indicating a new
program had been installed.

Nonetheless, there is no fax option under my printers, nor under
assessories/communications/fax.

I just want to send an occasional file via fax modem. I could do this ten
years ago without a hassle.

Can you help?

 

[Cari \(MS-MVP\)]

It's c:\i386 or c:\windows\i386

 

[Hal Hostetler [MVP P/I]]

This page might be of help also:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation
Files?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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