Unable to Uninstall Norton Internet Security 2002

[Gill]

My internet connection keeps dropping. Have to restart
computer to get back on again. After few minutes it drops
again. I tried to scan for viruses using Norton Antivirus
but this program keeps shutting down on me after couple
seconds. I cannot uninstall it, it keeps telling me that
the account user has to be logged on. OS is winXp I am the
account user logged in but there does not seem to be any
logins in NIS. I tried to load other antivirus software
but they need to have NIS uninstalled before installation.
I cannot reinstall NIS before uninstalling it first.
Any help would be appreciated.

 

[Carey Frisch [MVP]]

Uninstall your Norton product, then reinstall it.
Use the following tool to help:

How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| My internet connection keeps dropping. Have to restart
| computer to get back on again. After few minutes it drops
| again. I tried to scan for viruses using Norton Antivirus
| but this program keeps shutting down on me after couple
| seconds. I cannot uninstall it, it keeps telling me that
| the account user has to be logged on. OS is winXp I am the
| account user logged in but there does not seem to be any
| logins in NIS. I tried to load other antivirus software
| but they need to have NIS uninstalled before installation.
| I cannot reinstall NIS before uninstalling it first.
| Any help would be appreciated.