unable to send to a certain person

  • Thread starter Richard Montemurro
  • Start date
R

Richard Montemurro

unable to send a windows e-mail to a certain person. I can send to another
person with the same provider(sbcglobal.net) without any problem. I have the
authentication on send as same as receive.
The e-mail doesn't get sent and I get the following error message.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)]'. Subject 'Fw:
Angel schedules', Account: 'Richard Verizon Mail', Server:
'outgoing.verizon.net', Protocol: SMTP, Server Response: '553 5.1.3 bad
address syntax: (e-mail address removed)]', Port: 25, Secure(SSL): No, Server
Error: 553, Error Number: 0x800CCC79"
 
R

Richard Montemurro

more information. I can send an e-mail to the same person from my other
computer using windows XP but not on this computer using VISTA
 
H

Hal Hostetler [MVP-P/I]

As the other poster indicated, the address is bad. You show it as
(e-mail address removed)] and the trailing bracket character, the ] symbol
after the ".net" is the problem. I'm pretty sure the error will go away if
the ] is removed from the address.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Richard Montemurro said:
more information. I can send an e-mail to the same person from my other
computer using windows XP but not on this computer using VISTA

--
Ram


Richard Montemurro said:
unable to send a windows e-mail to a certain person. I can send to
another
person with the same provider(sbcglobal.net) without any problem. I have
the
authentication on send as same as receive.
The e-mail doesn't get sent and I get the following error message.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)]'. Subject 'Fw:
Angel schedules', Account: 'Richard Verizon Mail', Server:
'outgoing.verizon.net', Protocol: SMTP, Server Response: '553 5.1.3 bad
address syntax: (e-mail address removed)]', Port: 25, Secure(SSL): No,
Server
Error: 553, Error Number: 0x800CCC79"
 

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