Unable to send receipt

[Jenny]

When a receipt is requested, Outlook Express gives the error message "unable
to send receipt" and the OK button. Does not give a reason why. However, it
is only giving this message when the receipt is requested by one company so
I suspect it is most likely to do with the sender. Any ideas of what we
should check please.

 

[Vince Averello [MVP-Outlook]]

This newsgroup is for support of Outlook 97, 98, 2000, 2002 & 2003 from the
Office family for Intel PCs. For Outlook Express (OE) support try posting in
one of these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.internet.mail.mac for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/