I am fully able to send plain emails, but as soon as I attach any
files, they
just sit in the outbox trying to send. I occasionally get the
message: "lost
connection with the server; if this problem persists...."
Patrick said:I am fully able to send plain emails, but as soon as I attach any
files, they just sit in the outbox trying to send. I occasionally get
the message: "lost connection with the server; if this problem
persists...."
Ideas?
Patrick said:I have spent a lot of time online with my ISP tech support. I am able
to send messages less than about 900k, but not more than that. I am
able to use the webmail program to send larger attachments, so the
issue is with outlook, not with my ISP. I don't have email scanning,
and the timeout value doesn't affect the problem. The message I get
is:
sending' reported error (0x800CC0F):'The connectino to the server was
interupted. If this problem continues, contact your server
administrator or ISP.'
It's definitely an outlook error, not an ISP error.
Brian Tillman said:I never claimed it was an ISP error. That error is typical of a server
timeout value set too low or a send/receive interval that's too short. What
server timeout value and send/receive interval do you have?
Patrick said:I changed it from 1 minute to over 2.
Patrick said:Also, some strange behaviors:
Everything runs ok with attachments <1MB. When I send larger ones,
one at a time, the send/receive message at the bottom right reads
"sending 1 of 1" then goes immediately to "sending 3 of 3" and then
hangs up, and gives the message.
Patrick said:I have no idea how to interpret a log file into anything
actionable...here is the text of the latest error.
Brian Tillman said:Patrick said:I have no idea how to interpret a log file into anything
actionable...here is the text of the latest error.
Never include real addresses when posting to a newsgroup. You sould have
edited the log to mask them.
Here's the start of a send/receive:
2008.01.04 20:53:31 POP3 (mail.btinternet.com): Begin execution
2008.01.04 20:53:31 POP3 (mail.btinternet.com): Connected to host
2008.01.04 20:53:31 POP3 (mail.btinternet.com): <rx> +OK hello from popgate
on pop805.mail.ird.yahoo.com 2.38.1
Here's the first SMTP session:
2008.01.04 20:57:34 SMTP (mail.btinternet.com): Connected to host
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx> 220
smtp814.mail.ird.yahoo.com ESMTP
2008.01.04 20:57:34 SMTP (mail.btinternet.com): [tx] EHLO nyssander
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx>
250-smtp814.mail.ird.yahoo.com
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx> 250-AUTH LOGIN PLAIN
XYMCOOKIE
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx> 250-PIPELINING
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx> 250 8BITMIME
2008.01.04 20:57:34 SMTP (mail.btinternet.com): Authorizing to server
2008.01.04 20:57:34 SMTP (mail.btinternet.com): [tx] AUTH LOGIN
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx> 334 VXNlcm5hbWU6
2008.01.04 20:57:34 SMTP (mail.btinternet.com): [tx] a25vdHRwYQ==
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx> 334 UGFzc3dvcmQ6
2008.01.04 20:57:34 SMTP (mail.btinternet.com): [tx] *****
2008.01.04 20:57:34 SMTP (mail.btinternet.com): <rx> 235 ok, go ahead
(#2.0.0)
2008.01.04 20:57:34 SMTP (mail.btinternet.com): Authorized to host
2008.01.04 20:57:34 SMTP (mail.btinternet.com): Connected to host
2008.01.04 20:57:34 SMTP (mail.btinternet.com): [tx] MAIL FROM: <*****>
2008.01.04 20:57:35 SMTP (mail.btinternet.com): <rx> 250 ok
2008.01.04 20:57:35 SMTP (mail.btinternet.com): [tx] RCPT TO: <*****>
2008.01.04 20:57:35 SMTP (mail.btinternet.com): <rx> 250 ok
2008.01.04 20:57:35 SMTP (mail.btinternet.com): [tx] DATA
2008.01.04 20:57:35 SMTP (mail.btinternet.com): <rx> 354 go ahead
And immediately after this (four minutes after the last send/receive) is the
start of a new send/receive:
2008.01.04 20:57:41 POP3 (mail.btinternet.com): Begin execution
2008.01.04 20:57:41 POP3 (mail.btinternet.com): Connecting to host
2008.01.04 20:57:47 POP3 (mail.btinternet.com): Connected to host
2008.01.04 20:57:56 POP3 (mail.btinternet.com): <rx> +OK hello from popgate
on pop807.mail.ird.yahoo.com 2.38.1
This indicates to me that your send/receive interval is too small and
Outlook never gets a chance to finish the send before a new send is started.
I asked you before what it was and you never posted the answer. Try
disabling your automatic send/receive and perform one manually. See if the
message goes through. As VanguardLH already said, make sure you are NOT
scanning outgoing messages with an antivirus scanner.
Patrick said:Sorry about not answering, and posting the email stuff. i don't often
do this posting thing for this long...
Anyway. I disabled auto-send/receive, and also changed the server
time out to 10 minutes.
No change in the behavior. Still does exactly the same thing.
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