Unable to send messages using pop3 (outlook and outlook express)

[imtiaz-msn]

Outlook and outlook express

Help;
Desparately seeking help;
I cannot send out messages using pop3/smtp.
I have a paid account. ([email protected]).
I can configure HHTP based account to send out.
I have tried using outlook express and outlook but both do not work.
OutlookExpress is 6 and Outlook is 2003.
AntiVirus is AVG and email scanning is disabled. No other virus software in
installed.
My work depends upon being to able to send out and keep a local copy in
local folders.
I have called tech support and support people have not been able to help.

incoming server; pop3.live.com
out going server: smtp.live.com
smtp port: 25 -SSL enabled
pop3 port: 995 - SSL enabled

Incoming-Logon using secure password; not checked
Outgoing- My server requires authentication; checked;
(settings- use same settings as incoming)

I am using http and pop3 on the same machine.
I have also installed msn explorer and logged in and then tried to send
using pop3.

I have tried on xp and windows2000 but no avail.

I have also tried every combination of settings (SSL,password authentication
etc)

Nothing can make outlook express and outlook send messages.


Please help.
Imtiaz

 

[imtiaz-msn]

Forgot to mention the versions:
Outlook Express is version 6
Outlook version is 2003

 

[VanguardLH]

in message

Outlook and outlook express

incoming server; pop3.live.com
out going server: smtp.live.com
smtp port: 25 -SSL enabled
pop3 port: 995 - SSL enabled

You sure they use port 25 for SMTP with SSL enabled? This port is the
standard one but usually without SSL support. Maybe they require
using a different port number, like 463. They obviously went to a
different port (995) for POP3 when SSL is enabled than use the
standard POP3 port (110).

By the way, if you configured an HTTP account in either, POP3 and SMTP
are not used. You would have to define a POP3 account to use those
protocols. And HTTP account will use DAV (scripting language) to
communicate to their mail host, not POP3 or SMTP.

Nothing can make outlook express and outlook send messages.

Prove it. Show what is the error message in either e-mail client.
Don't describe it. SHOW it by copying and pasting it here (munge out
your e-mail address or username, if shown).

 

[F. H. Muffman]

You sure they use port 25 for SMTP with SSL enabled? This port is the
standard one but usually without SSL support. Maybe they require using a
different port number, like 463. They obviously went to a different port
(995) for POP3 when SSL is enabled than use the standard POP3 port (110).

I don't think it's actually SSL Enabled on smtp, but authentication needs to
be turned on...
http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!44348.entry

Prove it. Show what is the error message in either e-mail client. Don't
describe it. SHOW it by copying and pasting it here (munge out your
e-mail address or username, if shown).

Agreed, and I'd like to add if Outlook and OE have a problem, and it is
happening on three different operating systems, then it sure isn't an
Outlook or an OE issue and sounds a lot more like either something between
you and the server, or your account type.

Now, that blog post is old, but, its only HotmailPlus accounts, not MSN
Premium. imtiaz... which type of account do you have?

Also, has it *ever* worked?

 

[imtiaz-msn]

Thank you very much for your response.
It used to work approxaimately two years ago at that time MSN used to have
"secure.smtp.msn.com" for outgoing server.
I have made many phone calls to tech support.
I have made many attempts to fix this issue in the past.
Then I thought about the newsgroup and here I am.

Your input is appreciated.

 

[imtiaz-msn]

Here is the error message;
Start;
The connection to the server has failed. Account: 'pop3.live.com', Server:
'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E
End.

 

[F. H. Muffman]

Thank you very much for your response.
It used to work approxaimately two years ago at that time MSN used to have
"secure.smtp.msn.com" for outgoing server.
I have made many phone calls to tech support.
I have made many attempts to fix this issue in the past.
Then I thought about the newsgroup and here I am.

So it worked 2 years ago?

I wouldn't count that as working recently.

So, again, is this a Hotmail Plus account?
Also, who is your ISP? Some ISPs will block port 25 traffic out of their
network.
Did the Microsoft support person have you try to telnet to the smtp server
to see if that worked?

 

[Peter Foldes]

Are you scanning your incoming and outgoing emails with a Anti Virus or Anti Spam suite. Would it be Norton by any chance ?

 

[VanguardLH]

Here is the error message;
Start;
The connection to the server has failed. Account: 'pop3.live.com',
Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes,
Socket Error: 10060, Error Number: 0x800CCC0E
End.

And what if you define an HTTP account in Outlook and use that to
connect to your Hotmail accounts? Microsoft hasn't provided POP3 and
SMTP servers for their Hotmail accounts for many years. Below is some
history (not all changes are noted):

Some Hotmail history:
- 1996 July: Hotmail becomes available.
- 1997 December: Microsoft buys Hotmail.
- 2000 February: For MSN, POP3 access is discontinued and switches to
WebDAV access. MSN "legacy" accounts created before that date
continue
to get POP3 access. MSN accounts created after that date only get
WebDAV access.
- 2002 July: For Hotmail, POP3 access is discontinued and switches to
WebDAV access.
- 2004 November: For Hotmail, Microsoft changes policy to disable
WebDAV
access for *new* free Hotmail accounts created after that date. Old
accounts created before that policy change date continue to get WebDAV
access. New accounts created after that date must pay to get WebDAV
access.

Use the CURRENT method for connecting to your Hotmail account. If you
just created a new freebie account, you won't be able to connect to it
using Outlook unless: (1) You have version 2003 or 2007 of Outlook;
and, (2) Install the Outlook Connector. You won't be able to connect
using OE to a freebie Hotmail account. The Windows Live Mail client
will connect to freebie Hotmail accounts. Regardless of using a
freebie or paid Hotmail account, you will need to define an HTTP
account and use that protocol to connect to their service.

 

[Gordon]

Outlook and outlook express

Help;
Desparately seeking help;
I cannot send out messages using pop3/smtp.
I have a paid account. ([email protected]).
I can configure HHTP based account to send out.
I have tried using outlook express and outlook but both do not work.
OutlookExpress is 6 and Outlook is 2003.

MSN mail is NOT POP3 based........never has been AFAIK......have you
installed the latest Outlook Connector?

 

[Peter Foldes]

The OP has multiposted and I have given him the exact same answer as you in his other post but apparently he claims that it is pop3 and he has been using it before. Hence I tried a new approach with the AV in this thread

 

[Brian Tillman]

Are you scanning your incoming and outgoing emails with a Anti Virus
or Anti Spam suite.

The OP said "no scanning" in his original post.