unable to print

[Guest]

When I try to print (from any software) I am able to print successfully.
When I try to print again, It does not print.

My document is sitting in the que with the status of printing but nothing
happens. If I keep requesting a print job, it will only be qued up and
nothing will happen

I have tried, turning off the printer and on again - not successful
I have tried, printing a test page - not successful

The only thing that works is if I reboot the computer.

Can someone please help

 

[Anne Troy]

Have you tried reinstalling the printer? You don't have to remove the
original to try a new install.
*******************
~Anne Troy

www.OfficeArticles.com
www.MyExpertsOnline.com

 

[Guest]

im sorry to be a pain but how do I do that

Have you tried reinstalling the printer? You don't have to remove the
original to try a new install.
*******************
~Anne Troy

www.OfficeArticles.com
www.MyExpertsOnline.com

 

[Anne Troy]

Check at the manufacturer's website.
*******************
~Anne Troy

www.OfficeArticles.com
www.MyExpertsOnline.com

 

[Guest]

The info Anne gave is great, and in addition, if the printer test was not
successful; you really do need to contact the manufacturer, along with the
other options mentioned. Be sure to let the manufacturer know what version
of Word you are using, your operating system, and the specific printer
version purchased.