G
Guest
I can't print from the printer attached to my Windows 98 machine using my XP
computer. I can successfully browse for the printer under \\Martin\LEXMARK
when adding the printer in XP. When I select Next in Add Printer Wizard
after browsing to the correct print queue name above, an error message is
displayed as "The server for the 'Lexmark Z52 Series ColorFine' printer does
not have the correct printer driver installed etc". As a result, I then
clicked OK to continue and selected the built-in XP Lexmark Z52 driver from
the manufacturer's list. Next the Default Printer page appears in the Add
Printer Wizard requesting me to use this printer as the default printer.
After choosing YES and selecting Next to this, the final Add Printer page
appears stating: "You have successfully completed the Add Printer Wizard etc".
However, when I attempt to print a test page from my XP system over the
network, it displays the following message: "Test page failed to print. Would
you like to use the print troubleshooter for assistance? operation could not
be completed".
The status of my Lexmark on Martin network printer shows up as 'Ready' in
Add Printer wizard and has a pipe attached, indicating a network printer. If
I print locally from my Windows 98 machine, I can see the document queue and
the document being processed from my XP system by double clicking on the
printer icon. In other words I can see the test page being printed on my 98
machine from my XP computer. Also, the Documents would show 1 on my XP
printer icon. It's strange that I can see pages being printed locally over
the network and that I can't print over the network using my XP computer.
Incidently, Lexmark represents the share name of my printer and Martin
represents the name of the Windows 98 machine.
Also, I can view all shared resources on my Windows 98 machine over the
network from my XP laptop. Furthermore, I can access shared folders on the
98 machine and I can successfully ping the 98 machine from my XP laptop.
From the point of troubleshooting, I elimimated a potential VSERVER.vxd
conflict message when adding the File and Printer Service in Microsoft
Networks in Windows 98 by extracting a new copy of this file to the
C:\Windows\System Directory. This corrected that problem but did not resolve
my existing print issue. I would also like to remind you that I was able to
print over the network in the past from my XP laptop without ever having to
select the built-in XP driver for that printer. I'm using the same printer
driver for my Lexmark Z52 on my 98 machine as I did in the past when it last
worked. I still have a copy of this print test page from last December. The
driver name showed up as UNIDRV.DLL on my XP test page when it last worked.
I have done virtually everything as this stage to solve this remote printing
issue. There is no real simple solution to this problem as I have found out
over the last 3 weeks. It's only since I carried out a reinstallation on my
98 machine a couple months ago, that this problem has arisen. I find it is
very strange because I have a perfectly working network connection and I'm
using the built-in XP driver on my XP laptop when connecting to the 98
printer over the network.
This inability to print over the network from my XP laptop is a major
drawback because it also means that I can't use this network printer for
incoming faxes.
The only thing left for me to do now after correcting the VSERVER issue on
the 98 machine is to uninstall and reinstall the LAN connection components on
my XP laptop etc. TCP/IP, WLAN protocols, File & Printer sharing etc in
Network properties which could be problematic in its own way. Please note, I
can print locally from my printer and I can access shared folders on the 98
machine from my XP laptop but I just can't print over the network using the
printer attached to the 98 machine.
Could you please tell me if there is any technical online chat (SIP)
facility available in relation to this issue as this problem is ongoing for a
long time now. I don't think the manfacturer of my XP laptop will assist me
with this problem as the 98 machine is from a different manufacturer. At
this stage, I feel the problem lies on the XP side rather that from the 98
machine. This is why I have posted the problem here rather than the Windows
98 community site. Recent windows updates or patches on my XP laptop may
have lead to this problem. It's is not a Lexmark issue either as it worked
before using this printer and I have carried out the exact same procedure in
setting up the network printer as in the past. Finally it is not a printer
driver issue as well since I'm using the built-in Lexmark Z52 XP driver on my
XP system while adding the printer - even though I succeeded without this
driver in the past by just using the UNIDRV.DLL driver on the 98 side. The
printer port settings are also correct as it shows up as \\Martin\Lexmark in
XP and LPT1 in 98.
Once again, I would appreciate any suggestions that may fix this problem if
at all possible.
Thanks
computer. I can successfully browse for the printer under \\Martin\LEXMARK
when adding the printer in XP. When I select Next in Add Printer Wizard
after browsing to the correct print queue name above, an error message is
displayed as "The server for the 'Lexmark Z52 Series ColorFine' printer does
not have the correct printer driver installed etc". As a result, I then
clicked OK to continue and selected the built-in XP Lexmark Z52 driver from
the manufacturer's list. Next the Default Printer page appears in the Add
Printer Wizard requesting me to use this printer as the default printer.
After choosing YES and selecting Next to this, the final Add Printer page
appears stating: "You have successfully completed the Add Printer Wizard etc".
However, when I attempt to print a test page from my XP system over the
network, it displays the following message: "Test page failed to print. Would
you like to use the print troubleshooter for assistance? operation could not
be completed".
The status of my Lexmark on Martin network printer shows up as 'Ready' in
Add Printer wizard and has a pipe attached, indicating a network printer. If
I print locally from my Windows 98 machine, I can see the document queue and
the document being processed from my XP system by double clicking on the
printer icon. In other words I can see the test page being printed on my 98
machine from my XP computer. Also, the Documents would show 1 on my XP
printer icon. It's strange that I can see pages being printed locally over
the network and that I can't print over the network using my XP computer.
Incidently, Lexmark represents the share name of my printer and Martin
represents the name of the Windows 98 machine.
Also, I can view all shared resources on my Windows 98 machine over the
network from my XP laptop. Furthermore, I can access shared folders on the
98 machine and I can successfully ping the 98 machine from my XP laptop.
From the point of troubleshooting, I elimimated a potential VSERVER.vxd
conflict message when adding the File and Printer Service in Microsoft
Networks in Windows 98 by extracting a new copy of this file to the
C:\Windows\System Directory. This corrected that problem but did not resolve
my existing print issue. I would also like to remind you that I was able to
print over the network in the past from my XP laptop without ever having to
select the built-in XP driver for that printer. I'm using the same printer
driver for my Lexmark Z52 on my 98 machine as I did in the past when it last
worked. I still have a copy of this print test page from last December. The
driver name showed up as UNIDRV.DLL on my XP test page when it last worked.
I have done virtually everything as this stage to solve this remote printing
issue. There is no real simple solution to this problem as I have found out
over the last 3 weeks. It's only since I carried out a reinstallation on my
98 machine a couple months ago, that this problem has arisen. I find it is
very strange because I have a perfectly working network connection and I'm
using the built-in XP driver on my XP laptop when connecting to the 98
printer over the network.
This inability to print over the network from my XP laptop is a major
drawback because it also means that I can't use this network printer for
incoming faxes.
The only thing left for me to do now after correcting the VSERVER issue on
the 98 machine is to uninstall and reinstall the LAN connection components on
my XP laptop etc. TCP/IP, WLAN protocols, File & Printer sharing etc in
Network properties which could be problematic in its own way. Please note, I
can print locally from my printer and I can access shared folders on the 98
machine from my XP laptop but I just can't print over the network using the
printer attached to the 98 machine.
Could you please tell me if there is any technical online chat (SIP)
facility available in relation to this issue as this problem is ongoing for a
long time now. I don't think the manfacturer of my XP laptop will assist me
with this problem as the 98 machine is from a different manufacturer. At
this stage, I feel the problem lies on the XP side rather that from the 98
machine. This is why I have posted the problem here rather than the Windows
98 community site. Recent windows updates or patches on my XP laptop may
have lead to this problem. It's is not a Lexmark issue either as it worked
before using this printer and I have carried out the exact same procedure in
setting up the network printer as in the past. Finally it is not a printer
driver issue as well since I'm using the built-in Lexmark Z52 XP driver on my
XP system while adding the printer - even though I succeeded without this
driver in the past by just using the UNIDRV.DLL driver on the 98 side. The
printer port settings are also correct as it shows up as \\Martin\Lexmark in
XP and LPT1 in 98.
Once again, I would appreciate any suggestions that may fix this problem if
at all possible.
Thanks