Unable to open or save attachments in Windows Mail

[anhlyss]

I won't have time until the weekend probably. I will let you guys know
what's what after that.

 

[Gary VanderMolen]

Yes, do report back. Good luck.

 

[PA Bear [MS MVP]]

Did you run the removal tool before or after you'd installed ZAISS? ($10
sez...)

 

[robbar]

I had the same problem today when sending from my work Outlook to MS Live
Mail.
Of the three documents all as .doc two saved and the third did not. I opened
it up and saved from MS Word 2007 and it stopped because the file was in
'READ Only'
One can either reset the attributes by removing the tick from the box in
read only or
save the file with a different filename.
So, the quirk really is you being sent a file checked as readonly.

hope that helps

 

[anhlyss]

Ok,

I re-ran Norton Removal, but there was nothing to remove. I uninstalled
Zone Alarm and Re-installed it. Removed my mail account and re-installed it,
and it still didn't work.

Then I installed Windows Live Mail, and it wouldn't let me open attachments
either.

Then I thought I should do a system restore, but for some reason all my
restore points were deleted.

Then I got a blue screen and my computer shut down. I checked with IT at
work and we tried to figure out what happened. As near as we could figure,
between the time I uninstalled Zone Alarm, and Re-installed, I somehow got a
virus (I forgot to uncheck the box to automatically connect to my home
network). I had been infected with a TDSSworm. Then it just kept getting
worse. We tried several things, and I finally went into safe mode, copied
all my files, and then Restored my computer back to factory settings. The
good thing, is now I can open attachments again.

I am so sick of Microsoft. My next computer will be a MAC.

 

[Gary VanderMolen]

Did you try Windows Mail while Zone Alarm was uninstalled?

 

[tshoop7]

I'd like to interject something that worked for me, I had to change my
'Internet Explorer' settings to 'Medium' instead of 'Medium High', since mail
is still being sent over the internet, even that can effect it. Making sure
as suggested by other posts here about the making sure the check is removed
from stopping downloading attachments in your mail settings usually solves
the problem. Here's something else I found that helped to; Sometimes it was
a flaw on my Internet Service Provider and I just called them to 'Reset' from
their end and then tested it by sending an email to myself. That way I knew
immediately whether it worked or not and could call my ISP back if necessary.
They are usually the best help in these situations too. Hope it helps
someone here, have a great day.

 

[Sam Hobbs]

Yeah, and then someone that takes your advice might get infected by
malicious software by reducing Internet Explorer's security. Fortunate for
you, they are not likely to know the problem was caused by you; instead they
will blame Microsoft and try to get help from a newsgroup such as this. It
will waste a lot of people's time and might even cost someone a lot of money
that gets stolen due to reduced security.

Please understand that if your system gets infected, it was your fault.

 

[Maria]

recip. are unable to open my attachments from Windows microsoft..i have
window vista I don't use windows mail i use comcast