unable to install

G

Guest

Hi gurus

I Installed windows 2000 on my computer from scratch, I then went to install
IE6 on my computer but I keep getting this message:

"Setup was unable to download the required components. Please make sure you
are connected to the Internet, or try to run Setup again later"

I have tried everything but the right thing I guess, because nothing seems
to work around this.

Can you guys help me.
Thanks
 
G

Guest

Hi

You need to be connected to the internet, the installer is trying to
download the relevent software from the microsoft server (from the net)

Do you have IE on already?

Phil
 
G

Guest

Hi Phil

Thanks.

Actually tis message was written from that computer, there is IE5 installed
on that computer and I can browse anywhere I want, but when I try to install
IE6 that is when the error comes up.

Any ideas
Thanks
 
J

Jan Il

Hi naguaramipana :)

This is not an uncommon problem, and many have found it easier to download
the IE6 SP1 from the website to their hard drive and install it from there.
You might try the following and see if it will help:

Download Internet Explorer 6 Service Pack 1
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx
To get the download file:
http://public.planetmirror.com/pub/microsoft/ie/

Hope this helps :)

Jan :)
MS MVP - Windows (IE/OE)
Smiles are meant to be shared,
that's why they're so contagious.

All information provided "As Is"
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
G

Guest

Hi Jan.

I have tried both method first from site and then downloading to hd IE6X.exe
but when running from hd does the same?

Any other idea

Thanks fr your time
 
J

Jan Il

Hi naguaramipana :)
Hi Jan.

I have tried both method first from site and then downloading to hd
IE6X.exe
but when running from hd does the same?

Any other idea

Thanks fr your time
Click to expand...

Some types of scumware can also prevent a good installation. Try the
following information and make sure your system is fully cleaned, then try
the install again. Make sure your AV, firewall and any 3rd party toolbars
are totally disabled before the installation. I'm sure that others will
also have some good suggestions for you to try. :)

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

WARNING>>>> Backup all documents and files before removing any spyware!!

How to properly scan for scumware (read first, if possible)
http://aumha.org/forum/viewtopic.php?t=5878

Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.

Most importantly, download install and run CWShredder here
http://www.majorgeeks.com/download3019.html
and this program, which searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".

Then download, install and immediately update these two programs before
running:

AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html

Download pocket killbox from Download pocket killbox from
http://www.thespykiller.co.uk/files/killbox.exe
and put it on the desktop where you can find it easily

Also download, install, and run HiJackThis - it is one of the very import
tools to clean your system of all scumware. Follow the instructions
carefully:

How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for youPlease DO NOT post your log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.::
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)

Also, please post a link to the forum where you post your HJT log back to
this thread so that we can follow your progress there.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

How to Show Hidden Files
http://snipurl.com/6rl8

Hope this helps :)

Jan :)
MS MVP - Windows (IE/OE)
Smiles are meant to be shared,
that's why they're so contagious.

All information provided "As Is"
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
J

Jon Kennedy

See this article for possible help:

You Cannot Finish Installing or Upgrading Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;303399

Less common issue:

Cannot Install the Vector Graphics Rendering Component When You Upgrade to
Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;329566

When installing IE, it's best to first do a power-off reboot, then disable
any anti-virus program you may have running, then do a CTRL+ALT+DEL and End
Task on everything on the list except (Windows) Explorer and Systray. Then
try your install again. This method will help prevent any program you may
have running in the background, and the anti-virus software, from
interfering with the install of IE. Some AV software just plain messes up
an install of IE, and other programs may be using a file that IE needs to
update/replace/remove.
 

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