G
Guest
I have 3 machines connected to network via Netgear router. Installed HP s/w
on Win 2k machine, works fine printing to HP G95 c/w HP 300X print server.
When I try to install s/w on either desktop or laptop running XP SP2 software
hangs. I've closed down ZoneAlarm and AVG antivirus. I get as far as
'conect printer conected to network' and on clicking the next button nothing
happens. HP aren't being too helpful, now suggesting I install a printer
only driver, yet their website does indicate the combo is all compatible. I
can ping the printer from my xp machine no problem.
Has anyone got any ideas as to what may be causing the problem please?
on Win 2k machine, works fine printing to HP G95 c/w HP 300X print server.
When I try to install s/w on either desktop or laptop running XP SP2 software
hangs. I've closed down ZoneAlarm and AVG antivirus. I get as far as
'conect printer conected to network' and on clicking the next button nothing
happens. HP aren't being too helpful, now suggesting I install a printer
only driver, yet their website does indicate the combo is all compatible. I
can ping the printer from my xp machine no problem.
Has anyone got any ideas as to what may be causing the problem please?