unable to get updates due to invalid key - previously worked

[jgustaves]

I have a valid key. The Microsoft Update site suddenly said that my
key is invalid when Microsoft had previously checked it out and it was
valid. Now I can't get updates. About the same time this happened, my
Google Toolbar disappeared.

Troubleshooting suggestions? Is this a java script problem or some
kind of active x problem? I am lost.

 

[Pen]

I have a valid key. The Microsoft Update site suddenly said that my
key is invalid when Microsoft had previously checked it out and it was
valid. Now I can't get updates. About the same time this happened, my
Google Toolbar disappeared.

Troubleshooting suggestions? Is this a java script problem or some
kind of active x problem? I am lost.

Unsure how helpful this is, but I solved a win2k update problem
by going here and trouble shooting with the new validation tool.

The WGA diagnostic site. Works both in IE and Firefox.

http://www.microsoft.com/genuine/diag/