Unable to enter data in PHP Order Form

C

cmjames

I am starting a small home business and I have asked a developer to create an
Order Form in PHP. My developer has been using both IE 6 and IE 7 to test
the form and he does not have any issues.

When I tried testing the form on my end in IE 7, I was unable to enter some
of the fields and see the updates. I have tried re-installing IE 7 on my PC
and I have cross-checked my Internet settings with my developers and I have
not been able to resolve the issue.

I also tried downloading Firefox and tested the Order form in that browser
and it appears to be working fine. I am not sure why I am unable to do the
same in IE 7.

Can someone help me please? Thank you.
 
T

Twayne

I am starting a small home business and I have asked a developer to
create an Order Form in PHP. My developer has been using both IE 6
and IE 7 to test the form and he does not have any issues.

When I tried testing the form on my end in IE 7, I was unable to
enter some of the fields and see the updates. I have tried
re-installing IE 7 on my PC and I have cross-checked my Internet
settings with my developers and I have not been able to resolve the
issue.

I also tried downloading Firefox and tested the Order form in that
browser and it appears to be working fine. I am not sure why I am
unable to do the same in IE 7.

Can someone help me please? Thank you.

Unable to see "some" fields and their updates is a classical symptom of
browser incompatabilities that the developer failed to take into
account. Are you sure this was a "real" developer or just some friend
who thinks he can do web pages?

Did he use javascript or JAVA? If so do you have javascript enabled
and/or the latest JAVA installed? And old JAVA revs removed? This is
something your developer should have covered off with you when he
delivered the product.

Based on your comments, the problem isn't you; it's the "developer"; the
code isn't completed from the sound of it. First off, if he only used
IE6 and 7 to develop with, he's not a very good developer period. I
suspect it works in FireFox because that's what he actually developted
it with and never actually paid much attention to IE. To make an
application work in several browsers takes a little thought and
planning, else you end up with it working fine in one browser and
terribly or not at all in other browsers: But not a lot of thought and
planning is required since the required information is all over the
'net and how to handle same is easy to come across, especially for PHP.
The other possibility is that he wrote code for a more advanced
version of PHP than your server has installed. Did he check that for
you? If he wrote it in 5.2.6 and the server has 4.x.x, or even 5.2.3,
there would well be problems.

Have you ASKED the developer about this? A good developer will jump
all over himself to make certain and prove to you that his code is
perfect. If he's not doing that the code is suspect IMO, and he needs
to finish it OR help you figure out what's not set correspondingly in
your own system, although I don't think it's your system.

My 2 ¢ anyway; HTH,

Twayne
 
S

st

cmjames said:
I am starting a small home business and I have asked a developer to create an
Order Form in PHP. My developer has been using both IE 6 and IE 7 to test
the form and he does not have any issues.

When I tried testing the form on my end in IE 7, I was unable to enter some
of the fields and see the updates. I have tried re-installing IE 7 on my PC
and I have cross-checked my Internet settings with my developers and I have
not been able to resolve the issue.

Download the php document in question from your hosting provider and enter somewhere in php block:

print_r($HTTP_POST_VARS);

that should significantly help you with troubleshooting.
 
C

cmjames

Thank you for your help, much appreciated. I will look into what have said
and speak to the developer about what you have pointed out. Thanks again.
 
C

cmjames

Thank you. I will try that as well.
--
cmjames


st said:
Download the php document in question from your hosting provider and enter somewhere in php block:

print_r($HTTP_POST_VARS);

that should significantly help you with troubleshooting
 

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